Associate Manager – Data Analytics & Technology Infrastructure Security Audit

Manulife • Toronto, ON

27d • Hybrid

About The Position

Manulife’s Internal Audit team is looking to hire an Associate Manager to support our growing Data Analytics and Technology Audit capability. This role is primarily focused on data analytics, including building Power BI dashboards, performing audit‑driven data analysis, and supporting internal analytics and automation initiatives. At the same time, the role is expected to progressively support and, over time, perform Technology Audit engagements, particularly in areas related to technology infrastructure, cybersecurity, and IT controls. This is a hybrid role by design. While analytics delivery is the primary focus, the successful candidate should be interested in developing into a well‑rounded Technology Auditor. Prior audit experience is preferred but not required.

Requirements

• A degree in data Analytics, Computer Science, Information Systems, Engineering, or a related field (or equivalent practical experience).
• Strong hands‑on experience with Power BI, including data modeling, DAX measures, and report development.
• Working knowledge of SQL and data transformation techniques.
• Experience supporting analytics in a controlled or regulated environment (e.g., audit, risk, compliance, finance, technology).
• Ability to clearly explain data‑driven results and risks to both technical and non‑technical stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and deliver high‑quality work.

Nice To Haves

• Exposure to technology audit, IT risk, or control testing (CISA, CISSP, or CISM are a plus but not required).
• Understanding of cybersecurity and technology infrastructure concepts, such as identity and access management, network security, cloud platforms, operating systems, or vulnerability management.
• Experience in financial services or insurance environments.
• Experience with Power Platform tools (Power Apps, Power Automate) or emerging analytics/AI tools is an asset.

Responsibilities

• Design, build, and maintain Power BI dashboards and reports to support audit planning, testing, and reporting.
• Develop and maintain data models, measures (DAX), and reusable templates to support analytics across multiple audits.
• Extract, transform, and analyze data from a variety of sources (e.g., SQL databases, Azure data platforms, Excel, flat files).
• Partner with auditors to translate audit risks and questions into practical, defensible data analytics (e.g., completeness testing, exception analysis, trend analysis).
• Support internal AI and analytics initiatives, including experimentation with Microsoft Copilot–enabled solutions and other automation use cases.
• Ensure analytics outputs are well documented, reproducible, and audit‑defensible, including clear explanation of assumptions, data sources, and logic.
• Communicate insights clearly to audit teams and non‑technical stakeholders.
• Participate in the planning, execution, and reporting of Technology Audit engagements (e.g., key risk audits, emerging risk reviews, program, and project audits).
• Support audits covering areas such as technology governance, information risk management, cybersecurity, infrastructure security, identity and access management, cloud security, and disaster recovery.
• Assist in developing audit scopes, risk assessments, testing procedures, and evidence requests.
• Perform control design and operating effectiveness testing and clearly document results.
• Evaluate management corrective action plans and support issue validation and closure activities.
• Contribute to internal audit initiatives, including analytics standards, reusable testing approaches, and process improvements.

Benefits

• health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree