Associate Manager, Customer and Distributor Marketing

SC Johnson•Charlotte, NC

1d•Hybrid

About The Position

Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets. SC Johnson Professional® is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886. ABOUT THE ROLE Join a high-impact, customer-facing marketing team driving growth across SC Johnson Professional’s diverse portfolio, including Skin Care, Industrial, Floor/Surface solutions, and trusted consumer brands like Raid®, Glade®, OFF!®, Windex®, and Ziploc® in “away-from-home” B2B channels. In this role, you’ll partner closely with customers and distributors to deliver insight-driven marketing strategies that accelerate performance across a complex network of direct and indirect channels. This is an opportunity to leverage your experience in customer marketing, product marketing, and/or sales support to influence how iconic brands connect with institutional, industrial, and commercial users while contributing to meaningful, measurable business growth.

Requirements

Bachelor’s degree in Marketing, Business or related field
5+ years of work experience in marketing and/or sales
Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship for full-time employment

Nice To Haves

Microsoft Office + Teams + Sharepoint
Experience with B2B Marketing and Partnership with Sales
Knowledge and capabilities with SAP, IDM or GDSN networks and Salsify
Consistent and proven track record of delivering objectives in a timely manner and communicate any timing delays or project risks to relevant stakeholders
Strong project management and organizational skills with the ability to manage multiple projects and priorities at once
Approach situations and processes with curiosity and open mindedness while applying new learning
Ability to expertly handle multiple projects and priorities working with various internal and external partners and organizational levels.
Experience understanding, setting & refining processes within a marketing organization

Responsibilities

Create sales tools, marketing materials, merchandising solutions, digital presence, trade shows, print collateral, newsletters, advertising, promotions, special events and other ad hoc opportunities for key customers / distributors.
Build routines that drive customer / distributor value to showcase the value of partnering with SC Johnson Professional by focusing on key metrics, post program reviews, and success of new products, etc.
Support national, regional, and distributor trade shows in the form of booth displays, banners, literature, samples and more
Manage & ensure product information is up to date across Product Information Management (PIM) systems, websites, sales and customer materials.
Ensure proper stocking strategy is adhered to by working with sales to forecast product sales and create strategies for overstocked, underselling products
Partner with North American Consumer Brands (NACB) on implementing New Product Innovation within the distribution system including new item set up.
Support customer product item setup process by gathering product content/specs, digital images, eContent and etc. to ensure SCJP items are setup correctly in the customer’s systems
Support Sales and Customer Marketing by managing distributor requests for sales and marketing assets across multiple channels and including ecommerce
Support New Item Product Lifecycle by proactively monitoring availability of images, maintaining communications with agencies on timing of images and enforcing image deadlines with such agencies
Work within a team managing assets and content used within the SC Johnson Professional website while implementing timely content to engage customers
Provide project and analytic support for distributor growth initiatives and other investments