Associate Manager, Community

Linktree•Los Angeles, CA

5h•$90 - $110•Remote

About The Position

We’re looking for a creative, community-minded, and highly organized Associate Community Manager to help build and nurture Linktree’s growing community. You’ll be the heartbeat of our community, including product testing programs, managing an online space like Discord and running our testing programs that help shape the future of Linktree. Beyond product testing management, you’ll also play a key role in building a holistic community homebase for a variety of Linktree customers, from creators and small businesses to partners and power users. You’ll help design engagement and educational programs, gather meaningful insights, and create spaces where Linkers feel supported, valued, and excited about what’s coming next. If you love working with creators, thrive in digital communities, and believe user insight should shape product and brand strategy, this is a unique opportunity to help define Linktree’s community foundation.

Requirements

2–4 years of experience in community management, creator engagement, or marketing support, ideally within a creator, consumer, or SaaS brand.
Hands-on familiarity with platforms like Discord, Reddit, Slack, or similar online communities.
Excellent written and verbal communication skills with a friendly, authentic tone.
Highly organized, detail-oriented, and proactive; you follow through and get things done.
Comfortable collaborating cross-functionally across Marketing and Product.
A genuine passion for creators, digital culture, and helping people connect.

Nice To Haves

Experience running feedback, ambassador, or beta programs a plus.

Responsibilities

Lead Product Feedback & Beta Testing Programs
Own and operate Linktree’s beta testing program, managing a close-knit group of product testers who provide qualitative feedback on new features before public launch.
Recruit, onboard, and nurture relationships with beta testers and power users, ensuring a consistent feedback loop between them and internal teams.
Working closely with our product team, develop structured methods (surveys, interviews, feedback sessions) to capture insights that improve product readiness and inform go-to-market plans.
Collaborate with Product, Design, and Marketing to summarize key learnings, identify common themes, and translate community feedback into actionable recommendations.
Scale & Support Linktree’s Community Homebase
Help develop a welcoming, organized, and scalable digital home for Linkers across multiple audiences (creators, small businesses, vertical communities, and partners).
Manage day-to-day conversations and content in our community spaces, ensuring Linkers feel heard, supported, and excited to engage.
Spark discussions, gather insights, and surface sentiment trends that inform product decisions and shape user experience.
Highlight standout creators and power users, helping amplify their voices across social, comms, and marketing channels.
Support the creation of community rituals, content, and programs that foster belonging, education, and inspiration.
Community Operations & Insights
Maintain calendars, trackers, and reporting dashboards for engagement and beta programs.
Monitor key community metrics (growth, engagement, sentiment) and report on trends.
Maintain calendars, trackers, dashboards, and reporting systems that keep beta programs and community initiatives running smoothly.
Identify opportunities to improve processes, streamline workflows, and enhance the overall health and structure of the community.
Collaborate with internal teams to ensure the community is a consistent, reliable source of product and marketing insights.

Benefits

An annual wellbeing allowance to use on things like (but not limited to) fitness memberships, development courses, childcare, travel, charitable donations, pet insurance, home office set-up - the choice is yours!
100% coverage (and 80% for your dependents) of your monthly premiums for medical, dental, vision, disability and life insurance for US-based employees.
Employer contribution towards your retirement.
Generous time off for vacation, holidays, parental leave, volunteer time, and other categories.
Employee stock option program - we want each and every employee to share in the company’s success.

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