Associate Manager, Client Services

Precision Medicine Group

3h•$95,000 - $115,000•Hybrid

About The Position

The Associate Manager, Client Services role supports AccessGenius, a multiplatform pharmaceutical cost and coverage application, serving as a lead or co-lead analyst on client engagements. The role oversees projects from concept through launch, ensuring solutions meet client needs, quality standards, and regulatory requirements and manages the day-to-day activities for the project(s) assigned. Works closely with clients and Executive personnel to continually define the problem and deploy solutions by supporting the team in executing various work streams. Ensure the engagement stays on track and is focused on delivering valuable insights to the client while also coaching and mentoring analysts and consultants on their team. Utilize skills through a breadth of challenges delivering long term effect to leaders in the health care sector.

Requirements

Bachelor degree required.
4 years of Pharmaceuticals, Managed Markets Consulting or Managed Markets agency experience with broad based experience in sales, managed care, marketing and/or managed care analytics is required.
Defined experience within Commercial Strategy.
Demonstrable experience in the following areas: leadership and influence in sizable and multi-disciplined teams, understanding and assessing client needs, incorporating in deliverables, and ensuring recommendations/results are implemented.
Experience in developing credible relationships with senior level managers and executives in the pharmaceutical and healthcare industry.
Expertise in Microsoft Office Applications such as PowerPoint, Word, Excel, Outlook, etc. and project management software.
Working knowledge of relational database technology and data analysis tools such as SQL, SAS, SPSS, Tableau, and PowerBI.
Broad understanding of contracts and key business levers in managed markets.
Ability to contribute to business development through the identification of leads, development of proposals, knowledge of key issues, current developments, consulting methodologies, tools and techniques in the pharmaceutical and healthcare industries.

Nice To Haves

Masters, or MBA preferred

Responsibilities

Managing project(s) including both internal and external resources in the design, development and delivery of client solutions
Leveraging business experience and acumen in identifying strategic alternatives and project approach to client questions
Proactively mentoring, coaching and sharing subject matter expertise with others to elevate our capabilities to deliver world-class solutions for clients
Serving as key point of contact with clients, managing the process of proposal preparation and/or modifications including overall bid integrity
Providing follow-up with client after project deliverable has been completed to ensure client satisfaction
Developing broader and deeper knowledge of consulting methodologies and the pharmaceutical market through on the job experience and training
Providing direction, advice and intellectual leadership to clients and delivery teams, through consistent participation in team meetings
Proactively identifying Business Development opportunities and coordinate follow up efforts
Provides high level input and ensures the development of client records and presentations and delivers all or significant portions of findings to client
Leading ad hoc work streams on critical people-related issues such as recruitment, learning and development
Ensures clear communication throughout projects
Serving as key point of contact with clients