Associate Manager - Business Solutions - Order-to-Cash & EDI

Barilla • Northbrook, IL

10d • $100,000 - $115,000 • Hybrid

About The Position

The BPS Associate Manager provides support to the Americas, specifically to end user systems, processes, projects and other systems as needed. This individual will actively partner with the business team to provide support, assess new IT requests, and identify the proper modification to the IT solution to enable business process changes, aligning with Corporate Processes. This position provides leadership and process expertise during all project phases and ongoing user support after implementation of Barilla’s IT systems and processes. The SAP BPS Associate Manager will support, enhance, and optimize our SAP landscape across the Americas region. This role combines technical development, EDI integration expertise, and functional understanding of OTC processes to deliver robust, scalable business solutions. The ideal candidate brings strong hands‑on ABAP capability, deep familiarity with IDocs and EDI standards, and proven experience supporting end‑to‑end OTC processes. This is a hybrid role based out of Northbrook, IL.

Requirements

• Bachelor’s degree or specialized training / equivalent work experience preferred
• Strong communication, interpersonal and influencing skills
• 5+ years of SAP ABAP development including modern frameworks and enhancement techniques.
• Strong EDI/IDoc experience, including functional and technical mapping, partner configuration, and troubleshooting.
• In‑depth knowledge of SAP OTC processes, especially within SAP SD.
• Hands‑on expertise with tools such as ABAP Workbench, Enhancement Framework, BAPIs, BADIs, RFCs, etc.
• Familiarity with middleware (SAP PI/PO, Gentran, Sterling, or similar)
• Experience working on full lifecycle implementations, rollouts, and production support.
• Strong analytical and problem‑solving abilities.
• Excellent communication skills and ability to partner effectively with business stakeholders.
• Ability to manage multiple priorities in a dynamic environment.
• Proven experience in IT industry supporting the business in a role of business analyst/application support analyst

Nice To Haves

• Preferred Experience in CPG, manufacturing, consumer goods, or related industries.
• Exposure to S/4HANA development (CDS, AMDP, OData, BTP).
• Understanding of job scheduling tools (e.g., Autosys) or ticketing systems such as ServiceNow
• Experience working in a global environment preferred
• Ability to travel domestically and internationally

Responsibilities

• Project management and leadership during all project phases (Requirements, solution evaluation, implementation, closeout) in alignment with corporate business and IT strategies
• Design, develop, test, and maintain custom ABAP objects including RICEFW components (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows). Utilize modern SAP development tools such as OOPs ABAP, CDS Views, BAPIs, BADIs, User Exits, OData services
• Troubleshoot and optimize code for performance and maintainability.
• Provide technical support for all EDI communications between the company and customers, vendors, and 3PLs, including IDoc processing, error resolution, and mapping updates
• Work with X12, EDIFACT, XML, and other formats as needed; collaborate with middleware teams (e.g., PI/PO or third‑party EDI providers).
• Maintain EDI partner profiles, port configurations, and message types.
• Support OTC processes including order management, pricing, billing, credit, chargebacks, and rebates, leveraging examples found in SAP SD/OTC consultant profiles
• Identify system improvements, analyze business requirements, and propose SAP‑aligned solutions.
• Collaborate with cross‑functional teams to ensure OTC process alignment across systems.
• Lead or participate in project phases including requirements gathering, solution design, testing, go‑live, and hypercare
• Work directly with end users and global SAP experts to align with corporate standards.
• Provide documentation, training, and ongoing Level 2/3 production support.
• Other duties as assigned.

Benefits

• medical, dental, and vision insurance
• paid time off
• a 401(K) plan with company match
• life and disability plans
• an employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree