Associate Live Operations Specialist - Contract

Kabam • Montreal, QC

1d • CA$28 - CA$32 • Onsite

About The Position

The Associate Live Operations Specialist is involved with the planning, execution, and iteration of live events, offers and promotions that engage and excite players. They are sharp, energetic and flexible enough to excel in this initial role, but also have the aptitude and desire to grow within the company. They are counted on to support in the building and execution of events and offers, with a high level of adaptability and attention to detail. This is a contract opportunity where applicants that can work on-site at the Montreal studio are prioritized.

Requirements

• Post-Secondary education in related field.
• Proficiency in Google Workspace tools (Sheets, Docs, Slides).

Nice To Haves

• Previous experience working in Live Operations is considered a strong asset.
• Experience with Jira or other ticket-based systems is desirable.

Responsibilities

• Support in the building and execution of offers, events, and promotion plans to help achieve monthly goals and target metrics for the studio team.
• Work with supporting departments to ensure content is localized and quality reviewed to deliver high-quality, timely, and mistake-free content to players.
• Collaborate effectively with colleagues in the same discipline across feature groups and cross-discipline as required.
• Support co-workers within their areas of expertise.
• Work with Marketing, Community, and Player Retention (Px) to communicate offers and events as needed.
• Document work and historical events thoroughly using Wikis.
• Actively play the product(s) to stay engaged with the game and understand the player experience.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree