Associate Legal Operations Processor
About The Position
Wells Fargo is seeking an Associate Legal Operations Processor to join the Consumer Banking and Lending Operations team. In this role, you will support more experienced processors with various operational tasks related to legal orders, ensuring adherence to timeframes and state statutes. You will also seek ways to improve work processes within established procedures, perform routine administrative and operational tasks, and provide training to less experienced processors on internal processes and state-specific statutes. You will receive direction from your supervisor and escalate questions and issues to more experienced roles. Collaboration with peers, colleagues, and managers is essential for resolving issues and achieving goals. You will interact with internal customers and exercise independent judgment while developing an understanding of the function, policies, procedures, and compliance requirements.
Requirements
- 6+ months of Legal Operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Ability to Interact with external requestors, primarily through phone calls
- Ability to achieve high production and quality standards
- Ability to identify potential operational issues and legal risks
- Intermediate Microsoft Office skills
- Ability to read and interpret legal documents
- Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
- Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
Nice To Haves
- Previous experience in home lending
- Knowledge and understanding of processing and handling summon and subpoenas
- Experience managing a pipeline of work from assignment to completion
Responsibilities
- Support more experienced processors with various operational tasks responding to legal orders while adhering to timeframes and state statutes requirements
- Seek ways to improve work processes within established procedures
- Perform routine administrative, operational and customer support tasks relating to legal orders
- Provide training to less experienced processors on internal processes and external state specific statutes
- Receive direction from supervisor and escalate questions and issues to more experienced roles
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Benefits
- Equal Opportunity Employer
- Consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
- Focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture.
- Accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance).
- Adherence to applicable Wells Fargo policies and procedures.
- Timely and effective escalation and remediation of issues.
- Sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
- Emphasis on proactive monitoring, governance, risk identification and escalation.
- Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
- Drug free workplace.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
