Associate Leave of Absence Analyst

TriNet • Atlanta, GA

16d • $25 - $37

About The Position

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. A Brief Overview The position provides analytical and administrative assistance for leave of absence requests across the United States. This entry level role assists with the case intake, documentation, eligibility review, adjudication and communication throughout the leave process. The analyst ensures timely and accurate processing of leave requests by following established guidelines, providing clear and supportive service to internal and external clients, and collaborating cross-functionally to confirm that all benefit triggers are correctly applied or updated. This role builds foundational knowledge of federal and state leave regulations and contributes to consistent, compliant and positive employee experience.

Requirements

• General education, vocational training and/or on-the-job training required
• Typically 2+ years General Human Resources experience required
• Knowledge of federal, state, and client-level company policies where applicable (e.g., FMLA, ADA, PFML) (Basic proficiency)
• Experience with leave management systems and HRIS platforms. (Basic proficiency)
• Ability to manage multiple cases and meet strict compliance deadlines. (Basic proficiency)
• Professional written and verbal communication skills. (Intermediate proficiency)
• Strong analytical and problem-solving abilities. (Basic proficiency)
• High attention to detail and accuracy in documentation. (Basic proficiency)
• Proficiency in Microsoft Office Suite, especially advanced Excel. (Basic proficiency)
• Ability to maintain confidentiality and ensure compliance with privacy regulations. (Intermediate proficiency)
• Effective collaboration with cross-functional teams (HR, payroll, benefits, legal). (Basic proficiency)
• Ability to identify and escalate compliance risks or complex cases. (Basic proficiency)

Nice To Haves

• Typically 1+ years Leave of Absence process experience preferred

Responsibilities

• Intake, process, and manage all employee leave requests in the leave management system, including FMLA, ADA accommodations, parental, medical, military, workers’ compensation coordination, and state mandated leave programs, ensuring compliance with federal, state, and company regulations.
• Determine eligibility, issue required notices, and ensure all documentation is complete, accurate, and submitted on time.
• Track outstanding documents and send timely reminders to employees and clients as needed.
• Review medical certifications for completeness and compliance, and monitor all deadlines, including certification, recertification, and provider follow-up requirements.
• Adjudicate leave requests within established guidelines, determining approval, denial, or the need for additional information.
• Partner with payroll and benefits teams to ensure accurate pay coding, deductions, benefits continuation, and COBRA coordination when applicable.
• Collaborate with payroll, benefits, HR partners, legal, and other cross functional teams to provide case updates, clarify policies, and resolve issues.
• Escalate complex, ambiguous, or high risk cases and communicate potential compliance concerns or documentation gaps to senior or lead team members.
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

• medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed