Associate IT Systems Administrator

City and County of Denver•Denver, CO

3d•Hybrid

About The Position

The Denver County Court (DCC) is seeking an Associate IT Systems Administrator to join their specialized team. This role involves providing help desk support, taking on technology projects to advance IT infrastructure, configuring and managing enterprise technologies, maintaining hardware and software, setting up technology for meetings, collaborating with other teams, managing user accounts, and monitoring logs and performance. The position also includes being on call 24/7 in a rotation schedule. The IT Department team utilizes an agile development methodology and strives to create a culture of open communication, goal orientation, and results, supporting each other in a fun environment.

Requirements

Must be able to communicate effectively and be open to new technology and innovative ideas
Strong PowerShell command-line interfaces and Cisco experience
Background in Systems Administration using Windows desktop and server operating systems
Knowledge of Active Directory and Office 365
Desire to always learn and improve
Bring fresh ideas and technology to improve Court technology
Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a directly related field
Three (3) years of professional Information Technology experience installing, maintaining, and/or modifying application software, operating system and/or network operating system software and associated hardware
One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education
A combination of appropriate education and experience may be substituted for the minimum education and experience requirements

Nice To Haves

Cybersecurity, intrusion detection, and firewall knowledge a plus

Responsibilities

Provide help desk support to Denver County Court staff including Judges and Magistrates, troubleshooting issues remotely and in-person
Take on various technology projects to advance Court IT infrastructure
Configure and manage enterprise technologies including network, infrastructure, web hosting, cryptography, operation systems and applications
Maintain hardware and software patch management and inventory
Set up technology requirements for presentations and meetings
Maintain professional audio/video equipment
Collaborate with other teams throughout the Court
Manage user accounts
Monitor logs and performance on servers and networks
Be on call 24/7 in a rotation schedule shared with other members of the team

Benefits

A guaranteed life-long monthly pension, once vested after 5 years of service
457B Retirement Plan
132 hours of PTO earned within first year
11 Paid Holidays per year, plus 1 personal holiday, and 8 hours of Denver Good Deeds volunteer time
Education Refund Program (ERP)
Care Bank – 8 weeks of Paid Family Leave (after the probation period is passed)
Free RTD Eco Pass
Competitive medical, dental and vision plans effective within 1 month of start date
Training provided for you to stay up to date in the ever-changing technology era
Ability to be cross functional and learn about multiple areas within IT
Ability to be creative and find solutions
FUN team!