Associate IT Support Engineer
DensityAI•Mountain View, CA
•$90,000 - $140,000•Hybrid
About The Position
Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation. Work with chip-design and software teams driving DensityAI's AI accelerator program from first silicon through scale-out.
Requirements
- Strong fundamentals in macOS, Windows, and Linux endpoint support
- 1+ years of IT support, helpdesk, or sysadmin experience (internships count)
- Hands-on with identity providers (Entra ID, Okta, Google Workspace, or equivalent) and SSO / MFA flows
- Comfort with shell scripting, basic networking, and command-line troubleshooting
Nice To Haves
- Endpoint management (Intune, Jamf)
- Ansible / scripting automation
- Helpdesk-ticketing tooling
- Experience supporting an engineering team
Responsibilities
- Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation
- Use and develop AI-assisted tool flows to accelerate support workflows and self-service
Benefits
- Equity grant per company guidelines
- Medical / dental / vision
- 401(k)
- Standard PTO
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
