Associate IT Support Engineer

DensityAIMountain View, CA
$90,000 - $140,000Hybrid

About The Position

Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation. Work with chip-design and software teams driving DensityAI's AI accelerator program from first silicon through scale-out.

Requirements

  • Strong fundamentals in macOS, Windows, and Linux endpoint support
  • 1+ years of IT support, helpdesk, or sysadmin experience (internships count)
  • Hands-on with identity providers (Entra ID, Okta, Google Workspace, or equivalent) and SSO / MFA flows
  • Comfort with shell scripting, basic networking, and command-line troubleshooting

Nice To Haves

  • Endpoint management (Intune, Jamf)
  • Ansible / scripting automation
  • Helpdesk-ticketing tooling
  • Experience supporting an engineering team

Responsibilities

  • Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation
  • Use and develop AI-assisted tool flows to accelerate support workflows and self-service

Benefits

  • Equity grant per company guidelines
  • Medical / dental / vision
  • 401(k)
  • Standard PTO
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