Associate, Internal Communications

BlackRock•New York, NY

1d•Hybrid

About The Position

BlackRock’s Global Corporate Communications team focuses on communicating how the firm helps people invest better. They connect people, platform, and strategy through storytelling to strengthen trust, deepen relationships, and support growth. The team partners across the business to deliver communications reflecting BlackRock’s full capabilities and reinforcing its culture and fiduciary role. The Global Internal Communications team is seeking an Associate to advance its digital evolution and improve how employees access, consume, and engage with information. This high-impact role requires a digitally fluent communicator who can shape content, manage platforms, interpret data, and improve workflows. The position involves storytelling, digital channels, analytics, and execution, aiming to build a modern internal communications experience that supports strategic storytelling, content generation, personalization, discoverability, and continuous employee feedback. The ideal candidate should have strong foundational experience, sound judgment, and be ready to manage day-to-day internal communications channel and platform operations while contributing to long-term improvements in communication delivery at scale. They should be effective in ambiguity, action-oriented, detail-oriented, and motivated to learn, test new ideas, and adopt smarter tools and processes, including AI-enabled capabilities.

Requirements

Bachelor’s degree in Communications, Journalism, Marketing, Computer Science, Information Systems, or a related field with a strong digital or technology focus.
2–4 years of professional experience in internal communications, corporate communications, digital workplace, technical project management or a related role.
Experience project managing and working with digital content management systems (e.g., Microsoft 365), design tools (e.g., Adobe Creative Suite, Canva), email distribution platforms, related tools.
Experience supporting reporting and analytics efforts, including the ability to build or maintain dashboards and translate performance data into actionable insights, such as through Power BI.
Excellent project management and organizational skills and the ability to manage multiple projects with competing deadlines.
Comfort learning new technologies and applying digital tools, including AI-enabled tools, responsibly and effectively in day-to-day work.

Nice To Haves

Experience in financial services, asset management, or another regulated industry.
Exposure to analytics and measurement frameworks for internal communications.
Familiarity with information architecture, taxonomy, search optimization, or content governance practices in digital environments.
Experience using employee feedback, behavioral data, or platform insights to improve content or digital experiences.
Interest in emerging technologies, including AI tools that enhance content creation and distribution workflows

Responsibilities

Support and evolve BlackRock’s global internal digital communications ecosystem, including the firm’s flagship publication/s, intranet, digital signage, mobile apps, and more -- helping improve the employee communication experience through stronger content management, tools, workflows, governance standards, and measurement.
Manage day-to-day publishing and editorial execution across internal digital platforms, ensuring content is accurate, timely, consistent in voice, and aligned with firm and brand standards.
Help improve content discoverability and usability across internal platforms by supporting tagging, page structure, navigation, and related content practices, in partnership with stakeholders across HR, Technology, Marketing, and the business.
Contribute to more personalized and audience-relevant communications by supporting segmentation, targeting, and channel optimization efforts across employee audiences.
Use employee engagement data and content performance insights to inform editorial decisions, channel strategy, and ongoing improvements to employee communications.
Support the execution of integrated internal communication campaigns tied to firm priorities, including AI adoption, culture, talent, and key business moments.
Identify and help pilot new ways of working—leveraging AI, automation, and digital tools—to improve internal communications across content creation, distribution, and measurement.
Stay current on emerging tools, platforms, and best practices, bringing a continuous improvement mindset to how we deliver communications and helping the team adopt new capabilities thoughtfully and responsibly.