Associate Integration Engineer

Libra Software Group•,

About The Position

The Associate Integration Engineer supports ProShip’s integration and implementation process under the guidance of senior engineers. As part of the Integration team, the role works with project managers, senior engineers, and customer IT and operations teams to analyze, configure, deploy, and support ProShip’s multi-carrier shipping solutions during implementation. The position includes configuring and testing carrier integrations and shipping workflows, troubleshooting implementation and early post-go-live issues, and developing customer-specific VB.NET-based scripts connecting shipping to customer ERP/WMS systems. The engineer contributes to go-live transition-to-support documentation and may assist with upgrades and support. As experience grows, the role takes ownership of implementation projects end to end. Occasional after-hours go-live and cutover work, peak-season coverage, and customer on-site travel are required.

Requirements

Bachelor’s degree in Software Engineering, Computer Science, MIS, or a related field, or an equivalent combination of education and work experience.
1–3 years of professional experience in a technical role.
Working knowledge of, or ability to quickly learn, C#, VB.NET, and VBScript.
Basic computer and server administration skills in Windows; Linux knowledge is a plus.
Database skills across relational database platforms such as SQL Server, Oracle, and MySQL.
Experience with data manipulation and data mapping.
Strong interpersonal and communication skills and a positive, collaborative, professional approach with peers, management, customers, and vendors.
Ability to work independently to learn and maintain technical skills and collaboratively to solve challenging business problems.
Sound organizational and time-management skills, including prioritizing multiple tasks and following through.
Detail-oriented and conscientious, demonstrating accountability and ownership.

Nice To Haves

Experience supporting system integration projects from design through formal test.
Knowledge of PowerShell and Git.
Familiarity with shipping/logistics, parcel carriers, or ERP/WMS systems.
Experience owning customer-facing implementation or integration projects.
Exposure to web services and APIs, including REST/SOAP, XML, and JSON.
Comfort using AI assistants such as Claude in day-to-day engineering work.
Familiarity with Zendesk, Jira, or GitLab.

Responsibilities

Work with a team to analyze, configure, deploy, and support ProShip solutions during implementation.
Build trust and rapport with customer contacts to maintain mutual commitment to projects.
Analyze customers’ current ordering and shipping processes, enterprise applications (ERP/WMS), and systems.
Determine customer requirements and desired outcomes.
Implement proven solutions that meet or exceed requirements and improve cost or time efficiency, quality, and accuracy.
Test customizations to ensure integrity and accuracy.
Maintain records of customer software customizations.
Create documentation for customer training and ongoing support.
Assist with upgrades and support as needed.
Configure and test carrier integrations and shipping workflows within ProShip.
Work assigned tickets in a timely manner and troubleshoot implementation and early post-go-live issues with guidance from senior engineers.
Contribute to transition-to-support documentation at go-live.
Develop and maintain customer-specific ProShip scripts using VB.NET that connect shipping to customer ERP/WMS systems.
Support occasional after-hours go-live and cutover windows, peak-season coverage, and customer on-site travel.
Take ownership of implementation projects end to end as experience grows.