Associate Insurance Advisor

Rivian•Normal, IL

About The Position

As an Associate Insurance Advisor, you are a consultative expert within the Rivian Agency, responsible for analyzing complex customer needs, designing tailored coverage solutions, and serving as the authoritative resource on intricate multi-state regulatory and underwriting matters. You are an insurance consultant capable of solving difficult challenges that come with complex multi-state distribution. You will work alongside our Advisors and CSRs.

Requirements

2-5 years of demonstrated sales experience in P&C insurance (Personal Lines).
Active resident P&C insurance license is required.
Deep knowledge of P&C products and underwriting guidelines across multiple carriers.
The ability to remain calm and consultative under pressure.
Exceptional skills in filtering information during conversations to highlight key coverage points and build immediate trust.
BA/BS in Business, Communications, or equivalent professional experience.
Willing and able to work non-standard hours, including weekends, nights, and holidays to support the vehicle delivery mission.

Nice To Haves

Proven experience maintaining active non-resident licenses across a broad range of states is highly preferred.

Responsibilities

Lead the charge in assessing client risk profiles, designing customized coverage solutions, and recommending appropriate policy structure and carrier partner.
Serve as the go-to expert for "corner case" scenarios by evaluating risk, assessing and choosing appropriate coverage structures and making recommendations, including high-limit policies, complex multi-policy/multi-state accounts, with unique underwriting challenges.
Act as a technical resource for the broader customer-facing Rivian teams, providing clarity on intricate insurance regulations and product nuances, while maintaining a fast-paced environment.
Interact with carrier partners as a high-level advocate for our customers, ensuring even the most complex risks are placed correctly and efficiently.
Contribute to the successful execution and sales growth of Rivian Insurance.
Maintain meticulous documentation standards, prioritizing compliance and quality to uphold Rivian’s premium brand reputation.
Deliver service that exceeds expectations, turning complex problem-solving into long-term brand advocacy through diligent follow-up.