Associate Instructional Design Manager

Dexcom • San Diego, CA

23h • Remote

About The Position

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. Meet the team: Are you looking to leverage your experience to be part of something big and help people take control of their health? Do you enjoy building and managing relationships to better understand the needs of the business, and then creating solutions to meet those needs? Do you want to be part of a high-performing team dedicated to doing the right thing? If so, then we have an opening for you! The Human Resources Learning & Development (HR L&D) team is actively seeking an Associate Instructional Design Manager to support the analysis, design, development, and roll-out of high-quality, active, and engaging training and performance support solutions for use in instructor-led, online, and hybrid environments. You will partner with cross-functional teams, Subject Matter Experts (SMEs), and business partners/stakeholders from other job functions to build solutions that meet the needs of the business while maintaining a high degree of instructional integrity.

Requirements

• You have experience within the training, performance improvement, or related space; a minimum of 2 years managing projects
• You demonstrate extensive knowledge of: Adult learning theory Needs assessment approaches and techniques Performance analysis methods and techniques Methods and techniques for developing learning and behavioral outcomes Instructional design models and processes Criteria used to assess the quality and relevance of instructional content in relation to the desired learning or behavioral outcomes Selection of delivery options and media for training and learning events to achieve the desired learning or behavioral outcomes Designing and developing both knowledge-based and performance-based assessments to the desired learning or behavioral outcomes
• You have strong experience in: Analyzing, designing, developing, and implementing technical, skills-based training Designing, developing, and delivering training and performance support solutions using different instructional modalities and authoring tools across multiple platforms Using a learning management system to manage the deployment of training materials Helping individuals or teams identify goals, develop realistic action plans, seek development opportunities, and monitor progress and accountability Developing project plans and schedules that integrate resources, tasks, and timelines Establishing, monitoring, and communicating progress toward project goals and milestones Evaluating and prioritizing implications, risks, feasibility, and consequences of potential activities
• You demonstrate: An understanding of how training, development, and performance improvement contributes to an organization's competitive advantage Success in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Effective communication skills such as active listening; expressing ideas clearly and concisely; providing timely, constructive feedback; and adapting communication style as needed for intended audience A high level of emotional intelligence Strong conflict mitigation skills Ability to flex and adapt to rapidly changing circumstances in a dynamic, fast-paced environment Ability to function well in situations with high levels of ambiguity Comfort with escalating issues and challenges, along with proposed solutions, to leadership quickly Willingness to collaborate and share knowledge both departmentally and cross-functionally Proven success working with remote teams
• A willingness to do the right thing
• Typically requires a Bachelor’s degree and a minimum of 5 – 8 years of related experience.

Nice To Haves

• Manufacturing, medical device, or high-tech industry experience
• Degrees in training, learning and development, human performance improvement, or related fields
• Instructional design, training, or facilitation certificate or credentials
• Project management certification or comparable experience
• Behavioral assessment certification (e.g., DiSC)
• Certification in specific job/task analysis methodologies (e.g., DACUM)
• Experience with start-up/scale-up organizations

Responsibilities

• You will analyze, design, and develop complex training and performance support solutions
• You will support the implementation and evaluation of highly complex training and performance support solutions
• You will build rapport and relationships with SMEs, business partners, and stakeholders within Dexcom to understand needs and align solutions
• You will collaborate to document and publish internal processes and standards
• You will use training evaluation data to identify opportunities and drive ongoing performance improvement within both the business and the training process

Benefits

• A front row seat to life changing CGM technology.
• Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees