Instructional Design Manager

U.S. Bank National Association • Minneapolis, MN

2d • Onsite

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description As an innovative and strategic leader in Learning & Development, you will drive the transformation of instructional design practices to create impactful, future-ready learning solutions. By leading a team of innovative instructional designers, you will cultivate a culture of creativity, experimentation, and continuous improvement, delivering training solutions that are modern, engaging, and aligned with business objectives. In this role, you will work closely with stakeholders to translate assessed learning needs into dynamic, learner-centered experiences. You will advocate for the adoption of emerging technologies, novel instructional methods, and data-driven design approaches to enhance learning effectiveness and scalability. Success in this role demands strong leadership, collaboration, and a forward-thinking mindset. You will be responsible for elevating instructional design capabilities, modernizing learning approaches, and driving innovation to keep pace with the evolving world of work. Responsible for leading an effective Instructional Design Team to design learning solutions for business processes that meet the learning requirements of multiple audiences. Directly and through subordinates, identifies, designs and assesses training tools, resources, programs and policies that support the business needs and strategic plan while being responsive to business line training needs. Regularly interfaces with line management to identify training needs and ensure the effective implementation, communication, administration and assessment of training programs. Plans, organizes, and develops training curricula, materials, and programs to meet specific training needs. Analyzes learning needs and partners with subject matter experts to provide input for course content. Works with management to ensure course materials are current and relevant to training needs. Tracks and analyzes training programs by examining learner's satisfaction levels, proficiency testing, and job performance. Provides instruction and guidance to Instructional designers. May include the design of computer-based training programs.

Requirements

• Bachelor's degree, or equivalent work experience
• 10 or more years of relevant experience
• Four or more years of management experience

Nice To Haves

• Advanced knowledge of the design, delivery, administration and evaluation of training and development programs
• Extensive knowledge of instructional design principles and adult learning theory
• Strong consultative, project management, analytical, planning and organizational skills
• Effective interpersonal, verbal and written communication skills
• Advanced degree and Instructional Design or Learning and Development experience preferred

Responsibilities

• Lead an effective Instructional Design Team to design learning solutions for business processes that meet the learning requirements of multiple audiences.
• Directly and through subordinates, identifies, designs and assesses training tools, resources, programs and policies that support the business needs and strategic plan while being responsive to business line training needs.
• Regularly interfaces with line management to identify training needs and ensure the effective implementation, communication, administration and assessment of training programs.
• Plans, organizes, and develops training curricula, materials, and programs to meet specific training needs.
• Analyzes learning needs and partners with subject matter experts to provide input for course content.
• Works with management to ensure course materials are current and relevant to training needs.
• Tracks and analyzes training programs by examining learner's satisfaction levels, proficiency testing, and job performance.
• Provides instruction and guidance to Instructional designers.
• May include the design of computer-based training programs.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees