Associate Implementation Consultant - Food & Nutrition

Transact Campus

8d • Hybrid

About The Position

As an Associate Implementation Consultant at Illumia, specializing as the Subject Matter Expert (SME) for our NetMenu platform, you will play a critical role in delivering both on-site and remote implementations for our Healthcare clients. Your expertise in clinical settings or experience working within Food & Nutrition Services (FNS) alongside dietary teams will be essential as you lead the deployment of NetMenu for clinical and patient operations. You will guide clients through best practices, ensuring successful outcomes and improved patient experiences.

Requirements

• Bachelor’s degree preferred, or 1 to 3 years of related experience in food production (kitchen and dietary experience)
• Strong experience with relevant systems and proficiency in training and presenting
• Excellent writing, communication, interpersonal, and human relations skills
• Effective time management, decision-making, and organizational abilities
• Customer-first mindset with a professional appearance
• Intermediate proficiency with Microsoft Office suite
• Ability to manage stressful situations effectively
• Personal credit card with sufficient credit for ten days of travel expenses
• Valid driver’s license required.

Responsibilities

• Lead on-site and remote implementations of the NetMenu platform, focusing on clinical and patient operations within healthcare environments
• Deliver comprehensive training to hospital and dietary teams, sharing best practices tailored to clinical workflows and patient care
• Collaborate closely with both internal teams and healthcare clients to ensure NetMenu is effectively integrated into clinical and dietary operations
• Maintain documentation, including agendas, status reports, and implementation plans.
• Meet revenue and billable utilization goals through effective project delivery and client satisfaction
• Continuously expand your knowledge of NetMenu and related Illumia systems to remain the go-to expert for clinical, dietary, and patient operations implementations

Benefits

• Flexible time off to include paid holidays and volunteer time.
• Robust health, dental, and vision insurance plans on your first day of employment
• Employer-paid life insurance/AD&D/short-term and long-term disability insurance
• Comprehensive employee assistance program (EAP)
• Flexible spending account (FSA) or health savings account (HSA)
• Matched 401(k)
• Employee stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees