Associate III, Production Operations

FIS Global • Milwaukee, WI

2d • Onsite

About The Position

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know: Are you FIS?
What you will be doing:
Prepares customer payments for processing.
Advanced processing including file management in RIDS system
Overseeing and performing electronic file movement and deposit cuts.
Team oversight and training of team members
Coordinates set-up and maintenance activities for the remittance processors and related equipment.
Performs research and adjustment activities.
Processes exception items.
Maintains inventory of remittance processing supplies.
Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.
Other related duties assigned as needed.
Schedule: Monday-Friday 730am-4pm cst. Fully on site

Requirements

• High school diploma or GED
• Capacity to lift or move up to 30 pounds
• Considerable knowledge of remittance processing
• Proficient written and oral communication skills in dealing with employees or external customers/clients
• Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output
• Knowledge of the practices, procedures and problem-solving techniques required to process client transactions and produce output through computer operations
• Knowledge of the practices, procedures and problem-solving techniques involved in item processing
• Knowledge of client specifications for remittance processing
• Knowledge of off-line and peripheral equipment operation and maintenance
• Proficiency to assemble, organize and sequence work
• Knowledge to identify errors in calculations and balances

Responsibilities

• Prepares customer payments for processing.
• Advanced processing including file management in RIDS system
• Overseeing and performing electronic file movement and deposit cuts.
• Team oversight and training of team members
• Coordinates set-up and maintenance activities for the remittance processors and related equipment.
• Performs research and adjustment activities.
• Processes exception items.
• Maintains inventory of remittance processing supplies.
• Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.
• Other related duties assigned as needed.

Benefits

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team
• A competitive salary and benefits
• A work environment built on collaboration, flexibility, and respect
• Varied and challenging work to help you grow your technical skillset

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees