Associate I, Production Operations

FIS

About The Position

Supports day-to-day production operations activities, including monitoring, reporting, and basic troubleshooting. Progression from entry-level to lead involves increasing responsibility for process execution and mentoring What You Will Be Doing Support day‑to-day production and warehouse operations during overnight shifts. Monitor production workflows and report on operational activity. Perform basic troubleshooting of standard production issues following established procedures. Operate warehouse equipment such as forklifts, order pickers, and electric pallet jacks. Assist with material movement, order fulfillment, and general warehouse duties. Follow safety guidelines, quality standards, and operational procedures. Communicate issues or delays to supervisors as needed. Support continuous improvement through reliable execution of assigned tasks. Perform other related duties as assigned. Schedule 10:00 PM – 6:30 AM, Monday through Friday What You Bring 2+ years of warehouse experience required. Experience operating forklifts, order pickers, and electric pallet jacks. Ability to perform routine, repetitive tasks with attention to detail and accuracy. Willingness to work overnight shifts on a consistent schedule. Ability to follow procedures and work under close supervision. Dependable, punctual, and safety‑focused. Ability to lift, stand, walk, and perform physical tasks required in a warehouse environment. What We Bring to You At FIS, we hire the best—and in return, we offer a career designed for growth and impact. You’ll have the opportunity to work on meaningful fintech solutions while developing your skills in a supportive, inclusive environment. Opportunities to innovate and grow within a global fintech leader Tools and resources for personal and professional development A collaborative, inclusive, and diverse workplace Competitive salary and comprehensive benefits Resources and programs that support work‑life balance and community involvement Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Requirements

2+ years of warehouse experience required.
Experience operating forklifts, order pickers, and electric pallet jacks.
Ability to perform routine, repetitive tasks with attention to detail and accuracy.
Willingness to work overnight shifts on a consistent schedule.
Ability to follow procedures and work under close supervision.
Dependable, punctual, and safety‑focused.
Ability to lift, stand, walk, and perform physical tasks required in a warehouse environment.

Responsibilities

Support day‑to‑day production and warehouse operations during overnight shifts.
Monitor production workflows and report on operational activity.
Perform basic troubleshooting of standard production issues following established procedures.
Operate warehouse equipment such as forklifts, order pickers, and electric pallet jacks.
Assist with material movement, order fulfillment, and general warehouse duties.
Follow safety guidelines, quality standards, and operational procedures.
Communicate issues or delays to supervisors as needed.
Support continuous improvement through reliable execution of assigned tasks.
Perform other related duties as assigned.