Associate II, Production Operations

FIS

About The Position

Print checks, cards, inserts and other materials for distribution through the use of automated printing and inserting machines. Follow company operational procedures and policies for printing and inserting to produce both accurate and quality work in a timely manner. Our team works in a fast-paced environment focused on delivering high-quality printed and inserted products for clients. You’ll collaborate with departments such as Quality Assurance and Presort Production to resolve issues and maintain operational excellence.

Requirements

High school diploma or GED.
Experience in an office setting and/or machine-processed print and insert operations.
Strong attention to detail and ability to follow quality control procedures.
Proficiency with basic office equipment and data entry skills.
Clear, tactful verbal and written communication skills.
Ability to lift up to 40 pounds and perform occasional standing, walking, and bending.

Responsibilities

Performing high-speed, high-volume production tasks such as printing and inserting checks, cards, and inserts.
Setting up equipment, loading materials, and clearing jams or simple malfunctions.
Maintaining productivity and meeting all production deadlines.
Following operational procedures and client-specific setup instructions for accuracy and quality.
Completing and maintaining operator reports, output logs, and productivity records.
Maintaining accurate check, insert, and postage logs.
Performing routine maintenance and adjustments on equipment.
Keeping machines and work areas clean and stocked with supplies.
Tracking inventory of necessary supplies.
Training and assisting less-experienced operators; may serve as team lead or backup supervisor.
Interacting with other departments to resolve production issues.
Other related duties as assigned.