Associate II, Warehouse

Chamberlain Group•Charlotte, NC

9d•Onsite

About The Position

Controlled Products Systems Group (CPSG), an affiliate of Chamberlain Group, is a one-stop distributor of access control and perimeter security products for professional dealers and installers across residential, commercial, and industrial markets. With a personal approach to business, our employees—whether in one of our branches nationwide or at our corporate office—are committed to serving our customers and supplier partners with dedication and expertise. The Associate II, Warehouse performs all warehouse tasks utilizing standard work and policies to ensure the highest levels of safety and quality. This role involves assisting customers with order pickup, completing deliveries of inventory to customer locations, and providing basic customer service functions. It may also include performing basic modifications to customer products per specified requirements and overseeing outbound shipment processes. The position also requires handling incoming telephone inquiries and other administrative duties as requested, ensuring a clean and safe working environment, and operating warehouse equipment safely and efficiently. The Associate II, Warehouse is expected to contribute and implement process suggestions for continuous improvement, identify and report process deviations to their supervisor, and report any company equipment or infrastructure damage. This position requires regular and predictable on-site attendance and the ability to work the assigned shift and schedule, plus additional hours as needed. The role also involves complying with health and safety guidelines, protecting CPSG’s reputation by maintaining confidentiality, and contributing to team efforts.

Requirements

High School Diploma or GED Equivalent
Forklift Certification
3+ years in a high volume warehouse environment
Ability to Read and Write in English
Valid driver's license

Nice To Haves

Prior welding/torch experience
Proficiency in Spanish
Ability to lift up to 50 pounds and push/pull up to 100 pounds

Responsibilities

Perform all warehouse tasks utilizing standard work and policies in order to ensure highest levels of safety and quality
Assist customers with order pickup; complete deliveries of inventory to customer locations; provide basic customer service functions
May perform basic modifications to parts of customer products per specified requirements
Oversight of outbound shipment processes
Assist with handling incoming telephone inquiries, and other administrative duties as requested
Ensure a clean and safe working environment as well as the safety and security of all employees by following all safety and company standards
Operate warehouse equipment in a safe and efficient manner in order ensure little to no accidents
Contribute and implement process suggestions in order to continuously improve warehouse operations
Identify deviations in the process and immediately notify supervisor in order to correct issue
Report company equipment and infrastructure damage to ensure repairs occur in order to minimize safety risk
Comply with health and safety guidelines and rules
Protect CPSG’s reputation by keeping information confidential
Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies
Contribute to the team effort by accomplishing related results and participating on projects as needed