Associate I, Production Operations

FIS GlobalSan Antonio, TX

About The Position

Perform routine operational tasks following established procedures. Monitor production systems and escalate issues as needed. Maintain accurate logs and documentation for compliance and audit. Assist in process improvements and participate in team projects. At senior levels: mentor junior associates and coordinate small workstreams. Entry-level role focusing on supporting day- to-day operations by addressing routine problems with defined solutions. Responsible for timely and accurate reporting, basic analysis, and contributing to the improvement of operational processes. The work involves following standard procedures under close supervision, with limited need for innovation or complex problem-solving. Communication is primarily internal while helping to support decision-making. Tasks are carried out independently within established guidelines, and leadership responsibilities are minimal. The role typically does not require advanced education, relying instead on basic training and adherence to standard work routines.

Requirements

  • Experienced (relevant combo of work and education)
  • Basic training and adherence to standard work routines.

Nice To Haves

  • Innovation or complex problem-solving skills (limited need at entry-level)
  • Advanced education (not typically required for the role)

Responsibilities

  • Perform routine operational tasks following established procedures.
  • Monitor production systems and escalate issues as needed.
  • Maintain accurate logs and documentation for compliance and audit.
  • Assist in process improvements and participate in team projects.
  • Mentor junior associates and coordinate small workstreams (at senior levels).
  • Provide timely and accurate reporting.
  • Perform basic analysis.
  • Contribute to the improvement of operational processes.
  • Follow standard procedures under close supervision.
  • Communicate primarily internally to support decision-making.
  • Carry out tasks independently within established guidelines.
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