Associate I, Production Operations

FIS Global•Bolingbrook, IL
•$16 - $26•Onsite

About The Position

As a Remittance Processing Associate, you will support the accurate and timely processing of customer payments in a lockbox operation. The role involves preparing payments for processing, handling exception items, researching adjustments, and helping maintain remittance processing equipment and supplies. This is a full-time, on-site overnight position in Bolingbrook, Illinois, scheduled Thursday through Monday from 9:00 p.m. to 5:30 a.m., with Tuesday and Wednesday off. Prior or current lockbox experience is required.

Requirements

  • High school diploma or GED.
  • Prior or current lockbox experience.
  • Knowledge of remittance and item processing procedures.
  • Ability to identify errors in calculations and balances.
  • Ability to organize, assemble, and sequence work efficiently.
  • Effective written and verbal communication skills.
  • Ability to work with computer processing systems and related equipment.
  • Ability to lift or move up to 30 pounds.
  • Ability to work the required overnight, on-site schedule.

Responsibilities

  • Prepare customer payments for processing.
  • Coordinate setup and maintenance activities for remittance processing equipment.
  • Research and process adjustments.
  • Process exception items.
  • Maintain inventory of remittance processing supplies.
  • Prepare outgoing collection notices for clients.
  • Verify and distribute processing output.
  • Perform other related duties as assigned.

Benefits

  • Competitive salary and benefits
  • Collaborative, flexible, and respectful work environment
  • Varied and challenging work to help employees grow their technical skillset
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