Associate I, Production Operations

FIS Global•San Antonio, TX

About The Position

Perform routine operational tasks by following established procedures. Monitor production systems and escalate issues as needed. Maintain accurate logs and documentation for compliance and audit purposes. Assist with process improvements and participate in team projects. This entry-level role supports day-to-day operations by addressing routine problems with defined solutions. It is responsible for timely and accurate reporting, basic analysis, and contributing to improvements in operational processes. Work is performed under close supervision and within standard procedures, with limited need for innovation or complex problem-solving. Communication is primarily internal and helps support decision-making. Tasks are carried out independently within established guidelines, and leadership responsibilities are minimal. The role typically relies on basic training and adherence to standard work routines rather than advanced education. At senior levels, the role may include mentoring junior associates and coordinating small workstreams.

Requirements

  • General Equivalency Diploma is listed as the desired education.
  • Follow standard procedures and established guidelines.
  • Basic training and adherence to standard work routines.

Responsibilities

  • Perform routine operational tasks by following established procedures.
  • Monitor production systems and escalate issues as needed.
  • Maintain accurate logs and documentation for compliance and audit purposes.
  • Assist with process improvements and participate in team projects.
  • Provide timely and accurate reporting and basic analysis.
  • Contribute to the improvement of operational processes.
  • At senior levels, mentor junior associates and coordinate small workstreams.
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