Associate I, Production Operations

FIS Global•Bolingbrook, IL
•$16 - $26•Onsite

About The Position

As a Remittance Processing Associate, you will support accurate and timely processing of customer payments in FIS’s lockbox operation. The role involves preparing payments for processing, handling exception items, researching adjustments, and helping maintain remittance processing equipment and supplies. This is an on-site overnight position in Bolingbrook, Illinois, and prior or current lockbox experience is required. The schedule is Friday night through Monday night, 9:00 p.m. to 4:30 a.m., with Tuesday, Wednesday, and Thursday nights off. The position is part-time. The stated pay range for the full-time equivalent position is $16.09–$25.75; individual starting pay depends on job-related skills, experience, education or training, and work location.

Requirements

  • High school diploma or GED.
  • Prior or current lockbox experience.
  • Knowledge of remittance and item processing procedures.
  • Ability to identify errors in calculations and balances.
  • Ability to organize, assemble, and sequence work efficiently.
  • Effective written and verbal communication skills.
  • Ability to work with computer processing systems and related equipment.
  • Ability to lift or move up to 30 pounds.
  • Ability to work the required overnight, on-site schedule.

Responsibilities

  • Prepare customer payments for processing.
  • Coordinate setup and maintenance activities for remittance processing equipment.
  • Research and process adjustments.
  • Process exception items.
  • Maintain inventory of remittance processing supplies.
  • Prepare outgoing collection notices for clients.
  • Verify and distribute processing output.
  • Perform other related duties as assigned.

Benefits

  • Competitive salary and benefits.
  • A collaborative, flexible, and respectful work environment.
  • A modern, international work environment and a dedicated and motivated team.
  • Varied and challenging work to help develop technical skills.
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
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