Associate I, Production Operations

FIS•US MA CAT 10, MA

7d•Onsite

About The Position

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS? Schedule: Thursday- Monday from 2:30-11:00pm (off Tuesday, Wednesday). This onsite position is located 10 Dan RoadCanton, MA 02021 Entry level pay

Requirements

High school diploma or GED
Capacity to lift or move up to 30 pounds
Considerable knowledge of remittance processing
Proficient written and oral communication skills in dealing with employees or external customers/clients
Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output
Knowledge of the practices, procedures and problem-solving techniques required to process client transactions and produce output through computer operations
Knowledge of the practices, procedures and problem-solving techniques involved in item processing
Knowledge of client specifications for remittance processing
Knowledge of off-line and peripheral equipment operation and maintenance
Proficiency to assemble, organize and sequence work
Knowledge to identify errors in calculations and balances

Responsibilities

Processing customer payments and exceptions in a timely and accurate manner to customer accounts.
Prepares customer payments for processing.
Coordinates set-up and maintenance activities for the remittance processor and related equipment.
Performs research and adjustment activities.
Processes exception items.
Maintains inventory of remittance processing supplies.
Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.