Associate Healthcare Director

Harmony Senior Services•Glenshaw, PA

About The Position

The Associate Healthcare Director (AHCD) assists the community’s Healthcare Director in leading health and wellness activities for residents and ensuring that the resident care department operates efficiently and effectively. The AHCD helps lead medication technicians and nursing assistants in delivering quality care while maintaining compliance with applicable local, state, and federal regulations and Harmony Senior Services policies and standards. The role includes evaluating residents before move-in and conducting follow-up evaluations as needed; developing and revising individualized service plans; coordinating care with physicians, pharmacists, third-party healthcare providers, and other healthcare team members; and participating in oversight of the medication management program. The AHCD supports medication safety through pharmacy collaboration, staff training and skill validation, and audits. The role also supports regulatory readiness, infection control, resident-care training, hiring and onboarding, community meetings, team collaboration, and communication with residents’ families. The AHCD completes required training, partners with the Harmony Square Director and Healthcare Director on residents’ behavioral expressions and wellness needs, and carries out other assigned duties.

Requirements

Current, valid, unencumbered RN or LPN license in the state where the community is located.
One to two years of experience required.
Current CPR certification required.
Strong organizational and time-management skills.
Effective verbal and written communication skills.
Ability to work a flexible schedule that may include day, evening, and night shifts and weekends.
Ability to be on call after hours.

Nice To Haves

Experience caring for geriatric individuals and people with Alzheimer’s disease or other forms of dementia is strongly preferred.
Three or more years of experience preferred.

Responsibilities

Assist the Healthcare Director in leading community health and wellness activities and ensuring effective operation of the resident care department.
Help lead medication technicians and nursing assistants in providing quality care and services in compliance with regulations and company policies and standards.
Evaluate residents before move-in and conduct re-evaluations based on residents’ conditions or state regulations.
Develop and revise individualized resident service plans based on evaluations and residents’ preferences.
Coordinate care with residents’ physicians, pharmacists, third-party healthcare providers, and other healthcare team members.
Participate in oversight of the medication management program, collaborate with the pharmacy, train and validate medication technicians’ skills, and perform routine audits.
Maintain knowledge of applicable regulations and ensure resident evaluations and documentation meet requirements.
Collaborate with the Healthcare Director to maintain survey readiness and participate in developing and complying with plans of correction.
Maintain infection control standards to prevent or limit the spread of communicable illness.
Train and validate skills for medication technicians, personal care aides, and others to promote safe resident care.
Participate in hiring as needed, including interviewing and providing onboarding, training, and coaching to new resident care team members.
Participate in community and resident care meetings when the Healthcare Director is unavailable.
Promote collaboration and teamwork and maintain positive working relationships with community team members.
Communicate compassionately and regularly with residents’ families, respond promptly to questions or concerns, and participate in problem-solving.
Complete required state and Harmony initial, annual, and other training.
Partner with the Harmony Square Director and Healthcare Director on managing Behavior Expressions and the wellness needs of Harmony Square residents.
Serve as Manager-on-Duty on selected weekends and be available for after-hours on-call duties.
Carry out other duties as assigned.