Associate Hardware QA Tester

Alertus Technologies • Baltimore, MD

63d • $22 - $31

About The Position

Our Quality Assurance (QA) team is on the search for a talented tester to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Associate Hardware QA Tester will work directly with the development team to understand hardware and firmware operation(s) and execute suitable test plans for product reliability. Our ideal candidate has keen attention to detail and the ability to catch errors and deficiencies in a critical life safety system.

Requirements

• Excellent problem-solving skills
• Strong attention to detail
• Ability to document testing processes for use in technical manuals and/or product support site
• Ability to work effectively in a team environment and communicate clearly with both engineering and non-engineering teams
• Ability to troubleshoot complex hardware and software issues.
• Bachelor’s degree or equivalent experience
• Internship or academic project experience in hardware testing or electronics preferred

Nice To Haves

• Scripting/coding experience with Python or PowerShell
• Basic understanding of electrical circuits
• Strong foundational understanding of IP connected devices

Responsibilities

• Execute test plans based upon product requirements
• Leverage issue-tracking software to maintain a list of known defects
• Perform functional, user experience, user acceptance, and performance testing for our suite of software and mobile products as assigned
• Identifies gaps in test procedures based on business requirements
• Clearly isolate, reproduce, and document bugs in pre-production and customer environments
• Conduct hands-on testing and troubleshooting, analysis of failure trends and root cause / corrective actions
• Work cross-departmentally to investigate, reproduce, and resolve customer reported issues
• Contribute towards process and product documentation and refinement as necessary
• Participate in design reviews and provide feedback on hardware architecture and implementation
• Perform hands-on testing of prototypes and production units
• Troubleshoot complex hardware and software problems
• Isolate the root cause of defects and work with engineering teams to resolve them
• Assist in building out new test environments and capabilities

Benefits

• Paid Time Off
• Paid Holidays
• 401(k) Retirement Plan
• Medical, Dental, and Vision Plans
• Short-term Disability, Accident, Hospital, and Cancer Insurance
• Live Near Your Work Homebuying Incentive Program
• Employee Referral Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 51-100 employees