Associate Guest Service Specialist - Facility Operations
About The Position
The Anoka County Park’s mission is to positively impact the quality of life in Anoka County by providing parks, outdoor recreation, and leisure services for the public. Our mission encompasses the protection of the natural environment, improving the health of citizens, and supporting a strong local economy. The department has an immediate opening for an Associate Guest Service Specialist- Facility Operations who will perform various duties. Some of the critical responsibilities of this position include providing exceptional guest experiences and supporting facility operations by completing room set-ups, custodial maintenance, and ensuring the safety of guests. This is a part-time, non-exempt, on-site position. This part-time position is based on 16 hours per week. Interviews will take place the week of March 2, 2026, for those selected to move forward in the hiring process.
Requirements
- Must be at least 18 years of age or older.
- Must be available for evening and weekend shifts.
Nice To Haves
- Excellent customer service skills.
- Previous custodial maintenance experience.
- Knowledge of basic cleaning materials and methods.
- Strong verbal and written communication skills.
- Ability to analyze situations and determine the best course of action for the situation.
Responsibilities
- Clean and perform custodial maintenance tasks for offices, meeting rooms, restrooms and public spaces for guest use.
- Provide courteous and professional service to guests at all times by greeting guests, answering questions, directing them through the facilities, and elevating any concerns as necessary.
- Monitor facility activities and enforce safety regulations.
- Responsible for facility opening, room set-up and takedown, and closing the facility.
- Provide prospective clients tours of the facility and provide pricing and reservation information.
- Prepare meeting rooms for gatherings and assist guests with equipment set up.
- Evaluate, monitor, and communicate facility issues with higher level staff and/or appropriate county departments.
- Assist with selling annual vehicle permits.
Benefits
- 24 days of paid flexible time off and up to 12.5 paid holidays pro-rated based on part-time status.
- Pension plan and other retirement investment options.
- Advancement/professional development opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
