Associate Golf Professional

BallenIsles Country Club

6d • Onsite

About The Position

Capital Canyon Club, located in Prescott, AZ, is pleased to announce an excellent career opportunity for a Full-Time Associate Golf Professional! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you’ll contribute to a global leader in golf and community management.

Requirements

• College degree; and 2-3 years' experience working in a private club setting; or equivalent combination of education and experience.
• PGA Class A Member in good standing required.

Nice To Haves

• Experience with computerized POS and tee time system, Jonas and Members First are a plus.
• Experience with GHIN and Golf Genius is a plus.

Responsibilities

• Administers all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing. Coordinates with Accounting Departments all policy and procedure revisions, updates, and implementation.
• Reconciles daily tee sheets, performs check-ins, and receives payments from members and guests. Resolves discrepancies as it applies to duplicate charges and over or under payment. Track all force posts and no-show charges as applicable.
• Initiates and promotes all club golf activities.
• Creates lesson plans and provides both individual and group instruction.
• Maintains a clean, orderly, and well-stocked golf shop. Assists retail buyer with procurement and merchandise and shop assistants with merchandising and sales.
• Supervises preparations for all golf outings including scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
• Monitors all members’ scores, reports handicapping to USGA and bills members.
• Assists the Manager in interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining maintenance associates; addressing complaints and resolving problems.
• Assists in the management of department members that may include, but is not limited to: Starters, Player Assistants, and Guest Services Attendants.
• Ensures that effective orientation and training are given to each new associate. Assists in developing ongoing training programs.
• Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
• Conducts staff meetings with subordinates.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Bonuses, Commissions, Service Charge, Employee Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level