Associate, Global Network Banking

HSBC Global Services Limited • New York, NY

8d

About The Position

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

In Corporate and Institutional Banking (‘CIB’), we are focused on becoming #1 in the market, becoming even more relevant to our clients by focusing on areas of strength and competitive advantage.

Global Network Banking (“GNB”) provides banking coverage to the subsidiaries of Global Corporates and International Middle Market clients within Corporate and Institutional Banking. Our team connects clients to HSBC’s global network, driving growth and delivering strategic value across markets. We are a collaborative, globally connected team, working across cultures and business lines to deliver for our clients and the bank.

The Associate role assists Relationship Managers (RMs) in building relationships by identifying and meeting existing and prospective customers’ needs. This role is responsible for identifying and driving product and service opportunities, carrying out customer research, financial and credit analysis and working with RMs to deliver thoughtful content to their client base. Other fundamental parts of the role include co-ordination of credit applications or renewals, working closely with product partners to drive opportunities from identification to implementation risk escalation management. In the absence of the RM, the role holder will act as the focal point for the relationship, products and services.

Requirements

• Direct experience in corporate banking. Emphasis on an environment with international banking needs
• Track record in successfully operating high performing sales teams
• Proven ability in identifying and meeting customer needs through matching a broad range of products and services
• Strong understanding of corporate banking products and solutions, and ability to deliver a variety of flexible customer solutions navigating the complexities of cross-border banking
• High attention to detail and ability to work in a fast-paced environment
• Excellent understanding of assessing financial risks through customer due diligence and KYC, including high-risk KYC’s
• Credit assessment skills and portfolio-based credit monitoring experience

Responsibilities

• Provide support to the Relationship Managers (RMs) to enable them to optimize the potential value of client relationships, improve client engagement and deliver needs-based solutions and fair outcomes for customers
• Enable proactive client management by attending client meetings, developing relationships with these clients and acting as the first point of contact for customers on daily credit-related enquiries
• Prepare appropriate analysis, proposals and presentations to prospective customers
• Support the RM on day-to-day activities including client planning, pipeline management, coordination with product partners and ensuring data and call reports are accurately and timely updated
• Undertake financial, credit and profitability analysis, and prepare the accounts remarks
• Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
• Provide ongoing risk monitoring in areas concerning Global Standards and Anti-Money Laundering & Sanctions alerts, and act as an escalation point for risk issue response
• Identify opportunities to cross-sell group product and services as appropriate and ensure this is concluded successfully for the bank and the customer and keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements
• Monitor their client portfolio regularly to ensure that the return is commensurate with the risk profile of the client. Take timely and proactive corrective action to mitigate potential losses and maximize profitability. Ensuring HSBC delivers customer experience and appropriate products and services which understand, meet and exceed customer needs as well as deliver fair outcomes
• Maintain HSBC internal control standards managing risk through fraud protection, credit monitoring, and approving all team Know Your Customer (KYC) requests

Benefits

• tailored professional development opportunities
• competitive pay and benefits package
• robust Wellness Hub
• industry-leading volunteerism policy
• generous matching gift program
• comprehensive program of immersive Sustainability and Climate Change Initiatives
• Employee Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed