Associate Field Service Technician - Central Massachusetts - Transport

Stryker • Worcester, MA

3d • Onsite

About The Position

As an Associate Field Service Representative, you will play a key role in supporting a designated service territory along with repairing and delivering Stryker equipment with a focus on Transport solutions. You will work with a diverse range of products, including stretchers, transport chairs, bed frames, and temperature management systems. This position serves as an excellent opportunity to gain valuable experience and advance into a more senior ProCare role within Stryker.

Requirements

• Possess basic electronic and mechanical aptitude.
• High School diploma.
• Must be at least 21 years of age to meet our driving requirements.
• Valid driver license in the state of residence with a good driving record as you will operate a company vehicle, while abiding by company policy.
• Willingness and ability to work an extended work week including nights and weekends at times

Responsibilities

• Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades
• Utilize computer software to complete documentation, order parts, reference training materials, and more
• Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships
• Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives
• Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc.

Benefits

• Pay Ranges: US10 : $27.00 - $37.05 USD Hourly
• Pay Ranges: US20 : $29.45 - $40.42 USD Hourly
• Equal opportunity employer.
• Consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED