About The Position

Associate Field Service Representative – Transport As an Associate Field Service Representative, you will play a key role in supporting a designated service territory along with repairing and delivering Stryker equipment with a focus on Transport and Treatment solutions. You will work with a diverse range of products, including stretchers, transport chairs, bed frames, temperature management systems, defibrillators, Automated External Defibrillators (AED), and chest compression systems. This position serves as an excellent opportunity to gain valuable experience and advance into a more senior ProCare role within Stryker.

Requirements

  • Possess basic electronic and mechanical aptitude.
  • High School diploma.
  • Must be at least 21 years of age to meet our driving requirements.
  • Valid driver license in the state of residence with a good driving record as you will operate a company vehicle, while abiding by company policy
  • Willingness and ability to work an extended work week including nights and weekends at times

Responsibilities

  • Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades
  • Utilize computer software to complete documentation, order parts, reference training materials, and more
  • Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships
  • Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives
  • Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc.
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