Associate Facilities Coordinator (R5454)

Shield AI•San Francisco, CA

1d•Onsite

About The Position

The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day-to-day administrative and facility needs.

Requirements

Highschool Diploma or equivalent
1–3 years of experience in a front desk, receptionist, or administrative role
Strong verbal and written communication skills
Proficiency in Microsoft Office or Google Workspace
Ability to multitask and prioritize in a fast-paced environment
Strong organizational skills and attention to detail
Professional demeanor with a customer-service mindset

Nice To Haves

Associate or Bachelor’s degree
Experience in a corporate high-growth office environment
Familiarity with visitor management systems (Envoy)
Experience supporting facilities or office operations
Basic knowledge of access control and office security protocols
Experience coordinating vendors, deliveries, and events
Strong problem-solving skills and ability to work independently

Responsibilities

Greet and assist visitors, ensuring a positive and professional first impression
Manage emails and general inquiries, routing as appropriate
Coordinate visitor access, badging, and check-in processes
Maintain front desk organization, cleanliness, and readiness at all times
Schedule meetings and manage conference room bookings
Support office operations including mail distribution, deliveries, and supply inventory
Coordinate with vendors and service providers as needed
Assist with planning and execution of office events and meetings
Partner with Facilities, IT, and Security teams to support workplace needs
Maintain accurate records and handle sensitive information with discretion