Associate Executive Director

Homewood Living Plum Creek•Hanover, PA

13d•Onsite

About The Position

Under the supervision of the Executive Director, the Associate Executive Director is responsible for the overall operational performance of several key departments including Environmental Services, Food Service, Community Services, Therapeutic Recreation, Wellness, and Volunteer services. This role involves ensuring the efficient and economical delivery of quality services, maintaining compliance with regulations, and fostering positive relationships within the community and with staff.

Requirements

Commitment to the organization’s purpose, mission and stated core values.
Has compassion, understanding and empathy for older persons.
Bachelor’s degree in business, health care or other related field of study.
Provides evidence of experience in and knowledge of finance, governmental regulations, policy formulation, public relations, marketing, health law, and organizational management.
Possesses management ability including skills in written and verbal communication, reasoning, and coaching.
Understands management, delegation and motivational concepts.
Must have qualities of leadership, initiative, good judgment and dependability.

Nice To Haves

Experience in senior living and/or long-term care preferred.
Licensure as a nursing home administrator is desirable and may be required as business needs dictate. Can be obtained after/in the course of employment.

Responsibilities

Responsible for the overall performance of housekeeping, maintenance, laundry, security, dining, activities, wellness, volunteer services and community services departments.
In collaboration with the Executive Director, hires, disciplines, supervises, trains, and professionally develops department directors.
Periodically conducts performance evaluations and quality assurance audits, monitors resident satisfaction, and promptly responds to any areas of concern.
Responsible for monitoring each department’s budget compliance and ensuring sound fiscal operations.
Supports sales and marketing, nursing, assisted living and other department leaders in delivering services, programs and regulatory and legal compliance.
Assists the Executive Director and Corporate Office staff in program and facility expansion planning.
Coordinates the efforts of the respective managers to guarantee the delivery of quality service efficiently and economically.
Ensures and maintains compliance with the rules and regulations promulgated by the various governmental authorities.
In collaboration with the Executive Director, utilizes consultants to meet Homewood objectives.
Executes and manages consulting contracts, evaluating consultant contributions to ensure maximum value and contract compliance.
Ensures good relations with the public, community staff and residents, and direct reports.
Ensures that the rights and dignity of each resident and co-worker are secured and respected.
Treats all information about residents, their condition, and family as well as personnel matters as confidential information.
Complies with established Corporate and facility policies and procedures and maintains established standards and practices.
Performs other functions as directed by the supervisor.