Associate ERP Functional Analyst (Service Procurement)
About The Position
The Associate, IT ERP Functional Analyst (Services Procurement) role involves implementing and maintaining ERP solutions for end-to-end Supply Chain Services procurement, including cross-functional integrations. This position requires expertise in all phases of the software lifecycle, such as business process analysis, systems analysis, business process blueprinting, configuration, testing, cut-over preparation, end-user training, and go-live activities, as well as post-go-live system and end-user support. The analyst will work with a team of functional and technical experts, business SMEs, and consultants to develop and enhance SAP and other applications supporting PG&E's business systems. The salary range for this position is $73,000 - $109,000, with the actual pay determined by factors like internal equity, skills, education, experience, and location. This role is also eligible for PG&E’s discretionary incentive compensation programs. The new team member will be expected to work from PG&E's Oakland headquarters three days a week, specifically Tuesday through Thursday, as the project team is based there.
Requirements
- Bachelor's Degree in Computer Science, Information Systems, Supply Chain Management, Business Administration, or equivalent experience.
- 0-3 years of IT, ERP, Supply Chain, Procurement, or related business systems experience.
- Fundamental understanding of ERP concepts and business processes.
- Knowledge of procurement and supply chain business processes.
- Strong analytical, problem-solving, and communication skills.
- Ability to work effectively in a collaborative team environment.
- Ability to learn new technologies, business processes, and applications quickly.
- Experience creating functional documentation, test scripts, or business requirements documentation.
Nice To Haves
- Experience participating in system implementations, enhancements, support activities, or business process improvement initiatives.
- Experience with SAP S/4HANA Materials Management (MM) or Service Procurement processes.
- Knowledge of Service Procurement concepts including Service Entry Sheets (SES), service contracts, and purchase orders.
- Exposure to SAP Ariba or SAP Fieldglass applications.
- Internship, project, or professional experience supporting ERP implementations or enhancements.
- Understanding of integration concepts between procurement, finance, and supply chain applications.
- Experience supporting system testing and user acceptance testing activities.
- Utility, energy, construction, or similar industry experience.
Responsibilities
- Support the implementation, enhancement, and maintenance of SAP S/4HANA Service Procurement solutions and related applications.
- Participate in business process analysis, requirements gathering, solution design, configuration, testing, training, and production support activities.
- Collaborate with business stakeholders, senior analysts, technical teams, and implementation partners to deliver service procurement solutions.
- Analyze business requirements and assist in documenting functional specifications, process flows, configuration documents, and test scenarios.
- Support Fit-to-Standard implementation approaches by leveraging SAP standard capabilities and reducing unnecessary customizations.
- Assist in evaluating solution alternatives and provide recommendations based on business requirements and system capabilities.
- Perform system configuration activities under the guidance of senior team members.
- Execute unit testing, support integration testing, regression testing, and user acceptance testing (UAT) activities.
- Support issue triage, root cause analysis, defect resolution, and post-go-live stabilization activities.
- Develop and maintain functional documentation, training materials, and knowledge articles.
- Work closely with cross-functional teams including Supply Chain, Finance, Work Management, Architecture, and Integration teams to support end-to-end business processes.
- Monitor support tickets and service requests, ensuring issues are addressed in a timely manner.
- Participate in continuous improvement initiatives focused on process efficiency, automation, and user experience.
- Stay current with SAP S/4HANA Service Procurement capabilities and industry best practices.
Benefits
- Discretionary incentive compensation programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
