Associate Engineer

Insight Enterprises, Inc. • Everman, TX

4d • Onsite

About The Position

The Associate Engineer supports the safe, accurate, and timely integration, configuration, validation, and documentation of customer technology solutions in Insight’s lab environment. The role performs hands-on server configuration, network switch operating-system updates, component and platform firmware updates, and controlled VLAN change management. Using approved procedures, engineering designs, bills of materials, and customer requirements, the Associate Engineer prepares systems for deployment while maintaining configuration quality, asset traceability, security, and schedule commitments.

The position also supports expanding the lab’s ability to build and validate artificial intelligence infrastructure racks. Under the direction of senior engineering resources, the Associate Engineer assists with rack-level assembly, cabling, power and cooling readiness, firmware baselines, network configuration, burn-in, validation, and handoff of compute-intensive solutions. The work is performed onsite in Insight’s Fort Worth, Texas office, from 9:30 a.m. to 6:00 p.m. CST.

Requirements

• Associate degree in Computer Science or equivalent certifications.
• Foundational knowledge of computer hardware, server architecture, networking, storage, operating systems, and troubleshooting.
• Hands-on technical experience gained through employment, education, military service, certification labs, internships, or personal projects.
• Ability to follow technical instructions, diagrams, checklists, change records, and safety procedures with close attention to detail.
• Working understanding of Ethernet, TCP/IP, subnetting, VLANs, access and trunk ports, management networks, and basic network troubleshooting.
• Strong communication, documentation, organization, teamwork, and customer service skills.
• Ability to learn vendor platforms, lab processes, automation tools, and AI infrastructure concepts.
• Ability to satisfy applicable background, customer-site, security, and access requirements.

Nice To Haves

• Associate degree or technical training in information technology, computer science, electronics, networking, engineering technology, or a related discipline.
• Entry-level certification such as CompTIA A+, Network+, Server+, Linux+, Cisco CCST/CCNA, or a relevant vendor credential.
• Experience with enterprise servers, out-of-band management, RAID and storage, Linux or Windows Server, virtualization, network switches, fiber optics, or structured cabling.
• Experience with ticketing, change-management, asset-management, source control, or documentation platforms.
• Exposure to PowerShell, Python, shell scripting, APIs, infrastructure templates, or vendor automation utilities.
• Exposure to GPU servers, high-speed Ethernet or InfiniBand, parallel storage, rack power planning, telemetry, or liquid-cooled infrastructure.

Responsibilities

• Receive, stage, inventory, inspect, and prepare servers, storage, networking equipment, accelerators, and related components for integration.
• Configure servers according to approved work instructions, including BIOS/UEFI, management controllers, storage and RAID, boot settings, operating systems or hypervisors, and baseline validation.
• Install or replace approved components, including processors, memory, storage devices, network adapters, host bus adapters, GPUs, power supplies, rails, and cable assemblies.
• Execute build plans and bills of materials accurately, and identify discrepancies, incompatible or missing components, and damaged equipment.
• Run prescribed diagnostics, burn-in, health checks, and functional tests; document results and escalate failures with reproducible evidence.
• Stage and update network switch operating systems using approved images, procedures, maintenance windows, and rollback plans.
• Verify switch image integrity, boot variables, licensing, configurations, port status, management reachability, and post-upgrade health.
• Back up switch configurations and capture pre-change and post-change evidence in the designated system of record.
• Troubleshoot basic connectivity, interface, transceiver, cabling, link aggregation, management-plane, and upgrade issues; escalate complex defects.
• Apply approved firmware baselines to servers, management controllers, BIOS/UEFI, storage controllers, drives, network adapters, switches, power distribution equipment, and other supported devices.
• Confirm hardware compatibility, dependencies, sequencing, prerequisites, and recovery steps before firmware updates; record versions, outcomes, exceptions, and remediation actions.
• Use vendor tools and documented procedures to validate platform health after updates and avoid unauthorized or untested changes.
• Implement approved VLAN additions, removals, and port assignments in accordance with change records and network standards.
• Validate VLAN and port configurations, addressing dependencies, and end-to-end connectivity; perform peer checks when required and preserve backups and verification records.
• Follow change authorization, separation-of-duties, maintenance-window, and escalation requirements, and use rollback procedures when acceptance criteria are not met.
• Support assembly and integration of AI infrastructure racks containing GPU-accelerated compute, high-speed networking, storage, management switches, power distribution, and associated cabling.
• Follow rack elevations, wiring diagrams, bills of materials, labeling standards, torque specifications, weight-distribution guidance, and component-handling procedures.
• Install rails and equipment; route, dress, label, and verify copper, fiber, management, and power cabling while maintaining airflow and serviceability.
• Assist with power planning and validation, including feed identification, PDU mapping, redundancy checks, phase or circuit awareness, and documented power-on sequencing.
• Support cooling-readiness checks, including airflow orientation, blanking requirements, environmental monitoring, and liquid-cooling connection or leak-check procedures when trained and authorized.
• Apply coordinated firmware and configuration baselines across rack components; validate management-plane access, fabric connectivity, storage paths, time synchronization, telemetry, and hardware health.
• Execute approved rack-level burn-in and acceptance tests and collect evidence for thermal, power, compute, network, storage, and resiliency validation.
• Contribute to repeatable AI rack build standards, checklists, automation inputs, lessons learned, and continuous-improvement activities.
• Follow company policies, customer requirements, standard operating procedures, quality controls, manufacturer guidance, and applicable safety procedures.
• Maintain chain of custody, asset and serial-number accuracy, configuration records, test evidence, and status updates throughout the build lifecycle.
• Protect customer data, credentials, configuration files, software images, and other confidential information, following least-privilege and approved media-handling practices.
• Follow electrostatic-discharge controls, lifting and material-handling requirements, electrical safety practices, applicable lockout/tagout rules, and site safety procedures.
• Keep assigned work areas orderly and audit-ready, use tools and test equipment correctly, and report unsafe conditions immediately.
• Manage assigned tasks against schedules and service-level expectations, communicate blockers early, and collaborate with engineering, project management, logistics, quality, and operations teams.
• Create and improve work instructions, checklists, knowledge articles, and troubleshooting records; participate in training, cross-training, and team meetings.
• Complete builds and changes accurately, safely, on time, and with complete documentation; meet approved firmware, software, and configuration baselines with minimal rework.
• Identify and document issues early, escalate them through the correct channels, and maintain traceable, audit-ready assets, configurations, test results, and customer deliverables.
• Develop technical independence while following defined change authority.

Benefits

• Freedom to work from another location, including an international destination, for up to 30 consecutive calendar days per year.
• The company states that it offers benefits intended to support employees, their families, and local community engagement; specific additional benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree