Workday Associate Engagement Manager

ERPA•Shaft, MD

8d•Hybrid

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Are you looking to join a dynamic company that truly values their employees, offers great benefits, and has a “people first” culture? At ERPA, we encourage our employees to be innovative and welcome new ideas. Empathy, responsibility, passion, and agility are the values that ERPA emulates in the workplace and seeks in our employees. ERPA is a client-focused technology services firm committed to maximizing the value of our clients' Workday investments. We specialize in implementing Workday solutions for higher education and government organizations, while also providing comprehensive, ongoing support for clients across diverse industries. Our team partners closely with clients to optimize their Workday environments, offering services such as application management, Workday evolution and expansions (Phase X implementations), follow-on solutions, analytics, and continuously enhance the user experience. Position Summary: Are you a team-oriented, collaborative Associate Workday Engagement Manager that wants to be part of an amazing team? Don’t miss out on this great opportunity! Our Associate Engagement Manager provides support to our Engagement Managers on implementations, AMS and Phase X projects. This role is responsible for all aspects of project delivery and helps support our customers’ long-term goals. The Associate Engagement Manager will contribute to the development of ERPA’s Workday practice and should showcase innovation, strategic thinking and have the drive to make ERPA a Workday partner of choice.

Requirements

1+ years of experience managing Workday implementations, AMS and Phase X projects with a Workday partner is required.
A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
Ability to learn new systems quickly (JIRA, ServiceNow, Salesforce, etc.)
Prior experience managing projects utilizing Smartsheet
Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders
Must have excellent organizational skills and the ability to manage competing priorities
Ability to travel up to 25%, as needed
Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)
Applicants must be legally authorized to work in the United States on a full-time basis. We will not consider any applicants that require sponsorship for employment visa status either now or in the future.

Nice To Haves

Experience managing Workday projects for higher ed/public sector clients is strongly preferred.

Responsibilities

Be a culture champion for ERPA’s core values (Empathy, Responsibility, Passion, Agility)
Be the key connection between our consultants and the client
Support multiple Workday engagements concurrently
Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets
Gauge and report project health and monitor risks, issues, and escalations
Assist with status updates and managing weekly, monthly and quarterly customer governance.
Assist with work assignments & resource management for AMS and Phase X engagements
Ensure customer satisfaction remains exceptional and customers are referenceable