Associate Employee Relations Representative

State Employees' Credit Union • Raleigh, NC

8h • Hybrid

About The Position

The Associate Employee Relations Representative partners with leaders and team members across the organization to provide support to related areas such as (but not limited to): workplace investigations, violations of policy, conflict resolution, disciplinary actions, employee exits, and employee wellbeing concerns. This role oversees tracking and reporting ER-related data and metrics, which is used to identify trends and develop action plans.

Requirements

• 1-2 years prior experience in Human Resources involving policy application and administration.
• Comprehensive understanding of employment related laws & regulations.

Nice To Haves

• High School Diploma
• Bachelors Degree in Human Resources, Business Administration, or related field.
• SHRM-CP, SHRM-SCP

Responsibilities

• Provide administrative support to senior ER representatives, including assisting with investigation logistics, tracking report follow up, and processing disciplinary actions in workday.
• Responsible for monitoring and reporting employment related metrics such as exit surveys of terminated employees and turnover data.
• Serve as a resource for managers and team members when employment-related concerns arise.
• Answer basic policy questions via email and phone.
• Triage more complex concerns to ER representatives as appropriate.
• Compile information for unemployment responses, ensuring accurate and timely completion of documentation.
• Assist Employee Relations Manager with projects and other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED