Associate Disability Specialist

Cleveland-Cliffs•West Chester, PA

2d•Onsite

About The Position

Cleveland-Cliffs Steel has an immediate opportunity for an Associate Disability Specialist in West Chester, Ohio. The Associate Disability Specialist functions as an administrative support for the Disability Management department. The ideal candidate will have prior administrative support experience, strong computer skills, and high-level critical thinking ability.

Requirements

High School Diploma/GED.
2 years of work experience in administrative environment.
Excellent written and verbal communication skills.
Solid computer skills in Word, Excel, Outlook, Teams.
Must be able to maintain a high level of confidentiality.
Self-starter able to work with minimal supervision in a team environment.

Nice To Haves

Post-secondary education in a business field preferred.
Experience with HIPAA-protected information preferred.
Experience with Insurance, Benefits, or Human Resources strongly preferred.
Experience with Workday strongly preferred.

Responsibilities

Regularly manage tasks according to deadlines.
Communicate to all levels of the organization, employees and business partners through written, oral, electronic and in-person communication.
Claim intake and associated tasks.
Maintain employee privacy and documents containing Protected Health Information.
Compile all benefit forms/documentation mailings.
Manage shared department email inbox.
Answer general phone line and transfer calls/voicemails.
Manage distribution of internal fax system.
Maintain/order department supplies.
Maintain department phone tree.
Compile/submit/track invoices for approval/payment.
Maintain historical files according to retention schedule.
Other duties as assigned.