Associate Director

Molloy College•Rockville Centre, NY

1d•Onsite

About The Position

The Associate Director supports the Senior Director with strategic leadership and day-to-day management of the division’s noncredit programs, professional certificates, workforce development initiatives, professional studies programs, and lifelong learning opportunities. The role oversees program development and implementation, enrollment and revenue growth, budget monitoring, marketing and outreach, and program operations. It develops and maintains relationships with employers, community organizations, industry partners, government agencies, workforce organizations, and other external stakeholders to create programs and growth opportunities. The Associate Director also collaborates with academic and administrative departments to advance divisional priorities, ensure program quality, and respond to learner and workforce needs. The position directly supervises one staff member, including setting priorities, assigning responsibilities, monitoring and evaluating performance, and supporting professional development. It oversees assigned programs’ financial and administrative operations; required approvals, recognitions, reporting, and compliance; faculty recruitment and oversight; program quality and improvement; program marketing and recruitment; and student advising, registration, orientation, testing, and completion processes. The position is full-time, salaried, and exempt, with a Monday–Friday schedule from 9:00 a.m. to 5:00 p.m. Occasional evening and weekend work is required when programs are running, and occasional travel is required. The role is not remote.

Requirements

Master's degree in Higher Education, Business, or a related field.
1 to 3 years of work-related experience.
Knowledge of continuing education, workforce development, program development, financial management, government-funded programs, and regulatory requirements.
Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.

Nice To Haves

Experience with Enrole and Informer databases.

Responsibilities

Provide strategic oversight for the development, expansion, and continuous improvement of continuing education certificate programs and workforce initiatives.
Assess labor-market demand, instructional needs, enrollment and revenue potential, and employment outcomes.
Identify and develop relationships with government agencies, employers, workforce organizations, and community partners to generate funded training opportunities and expand enrollment in collaboration with the Senior Director.
Oversee financial and administrative operations of assigned programs, including government contracts, invoicing, accounts receivable, reconciliation, and revenue collection.
Directly supervise one staff member; establish priorities, assign responsibilities, evaluate performance, and support professional development.
Collaborate with Finance and other university offices to ensure financial accuracy and compliance.
Lead and maintain required state, national, industry, and professional approvals and recognitions; manage applications, renewals, reporting, and ongoing compliance.
Lead faculty recruitment, selection, onboarding, supervision, and evaluation.
Assess instructional quality and use student, faculty, employer, and market feedback to improve offerings and identify opportunities for new programs.
Provide strategic input into program positioning, scheduling, marketing, and recruitment for continuing education and professional studies programming.
Collaborate on brochures, digital content, semester schedules, and promotional campaigns.
Review enrollment and program-performance data and recommend growth strategies.
Oversee student advising, registration, orientation, testing, and program completion processes.
Address complex student matters and ensure appropriate staffing and operational support for in-person registration, examinations, instructional materials, and program activities.
Coordinate and attend presentations to promote programs and cultivate relationships with potential partners.