Associate Director, Transition & First Year (INTERNAL ONLY)

Heights Philadelphia • Philadelphia, PA

11d • Hybrid

About The Position

The Associate Director of Transition and First-Year supports a cohort of college students as they navigate the higher education system. This includes troubleshooting financial issues, coaching students on academic challenges, and connecting them to opportunities related to college and career success. The Associate Director of Transition and First-Year also leads and manages programming and events related to students’ transition from high school to college, including but not limited to Orientation/Welcome, Summer Institute, Kick Off, and First-Year Student Programming. Additionally, this role supervises a small team of College Success Advisors. Supervision will require regular check-ins, mentorship, support, and assistance in programming.

Requirements

• Bachelor’s Degree, Advanced Degree Preferred
• Minimum two years in related role working directly with matriculated students in college persistence
• Experience leading individuals
• Dedicated remote work area that is quiet enough for employees to concentrate is required.
• Must have homeowner’s or renter’s insurance and the ability to comply with company technology, safety, and health requirements.
• Ability to travel on occasion as required to attend meetings, campus visits, and/or events.
• Ability to frequently operate a computer and other office productivity machinery.
• Ability to lift up to twenty (20) pounds.
• Ability to perform the essential functions with or without a reasonable accommodation.
• May require more than forty (40) hours per week to perform the essential duties of the position.
• Detail-oriented planner who excels at managing logistics, coordinating timelines, and maintaining data integrity in a fast-paced environment
• Must meet PA State background check requirements [PA Criminal, PA Child Abuse and FBI Fingerprint Check] at hire and every five years thereafter.
• Adhere to COVID safety guidelines as required by the Department of Human Services and/or the School District of Philadelphia.

Responsibilities

• Leading vision and managing logistics for programs and events related to student transition from high school to college.
• Collaborating with other departments as needed to facilitate smooth transitions for students.
• The supervision of summer intern(s).
• Hiring and management of summer instructors.
• Being an informed, supportive, and motivational advisor to students navigating higher education.
• Maintaining ongoing contact with college student program participants via multiple communication channels, including email, phone calls, texting, and in-person and virtual meetings.
• Connecting collegians with campus and community resources to help them solve issues.
• Establishing and maintaining relationships with campus liaisons who advocate for collegians.
• Visiting campuses to meet with liaisons and students and to understand available resources.
• Organizing group events, both informational and social, to promote peer support and collaboration among student cohorts.
• Collecting, recording, and maintaining student data, documents, notes of interactions, and student progress in established data management systems.
• Maintaining contact with collegians temporarily out of college, assisting with plans to return to school and/or work.
• Guiding collegians in transition from college to career (e.g., resumes, interview skills, internships, etc.) in collaboration with the Career Pathways team.
• Supporting ongoing relationships with legacy alumni.
• Management of full time staff
• May be asked to perform additional duties not listed in the job description as required by business needs.

Benefits

• Generous medical, dental & vision insurance for employees and eligible dependents, which cover 90% of costs for employee coverage
• Paid time off including 17 personal days, 6 sick days, 12 federal holidays and 2 floating holidays, and two (2) week-long office closures, one at the end of the calendar year and another in spring.
• Twelve (12) weeks of paid parental leave to support new parents
• Provision of a technology stipend to offset internet and cell phone costs
• Short and long-term disability coverage
• Semi-monthly staff gatherings and resources for targeted professional development opportunities
• 401(K)-retirement savings plan with an employer matching contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level