Associate Director, Thought Leader Liaison, Hematology, East region

Johnson & Johnson•Columbia, MA

1d•Remote

About The Position

This is a field-based role covering the East Region, responsible for supporting US Commercial Strategic Imperatives for the Johnson & Johnson Rare Disease portfolio. The Associate Director Thought Leader Liaison (TLL) is an exceptional business leader with deep hematology experience who will work regionally to drive results in KOL Engagement and Impact Drivers. This role will ensure close working relationships with cross-functional partners in a compliant manner.

Requirements

Bachelor of Science Degree or equivalent is required.
At least 10 years of combined Hematology, Rare Disease, or other related industry experience.
A minimum of 5 or more years work experience in one or more of the following: clinical liaison, thought leader management, key account management or clinical sales.
Proven track record of consistently achieving or exceeding expectations in assigned responsibilities as confirmed by references.
Demonstrated ability to lead teams directly and indirectly.
Demonstrated ability to analyze complex business situations and identify trends and creative business solutions.
Strong scientific acumen and business mindset.
Strong leadership and interpersonal skills including the ability to listen actively and synthesize information in a meaningful way.
Excellent communication (verbal and written) with demonstrated ability to present to large and small audiences.
Exceptional organizational skills.
Demonstrated fluency in articulating complex scientific concepts and data.
Good judgment, ability to adapt and change in a shifting environment.
Strategic, passionate, self-starter who takes initiative.
Must work well in large and small teams, ability to work remotely.
Strong aptitude to effectively collaborate on cross-functional teams with a variety of technical expertise and background.
Strong understanding of the laws, regulations and rules governing the pharmaceutical industry and compliant interactions with Healthcare Providers.

Nice To Haves

Advanced health science degree is a plus.
Marketing or clinical experience in the same or related therapeutic area a plus.
Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time.

Responsibilities

Identify, cultivate, and maintain long-standing relationships with national and regional KOLs.
Support commercial KOL influence-mapping initiatives by developing profiles and engagement/communication plans for each assigned KOL and validate commercial target list.
Monitor KOL insights into current and future treatment patterns that may impact commercial strategy and provide feedback and input into business plans.
Address customer service issues/needs and coordinate cross-functional action plans to address on-label issues as needed to ensure flawless customer experience for KOL accounts.
Act as a liaison between KOLs and Johnson & Johnson for approved commercial activities and with leadership and office-based cross-functional colleagues.
Attend and coordinate regional and national congresses to support marketing initiatives, identify & select speakers for product theatres, and coordinate KOL engagement activities.
Assist in the facilitation and execution of commercial advisory boards through identification of key advisors equipped to provide compelling insights.
Assist commercial team with KOL recruitment for ad hoc initiatives such as sales training initiatives, presentations at national sales meetings, content development for commercial programs, presentations to office-based employees, etc.
Collaborate with marketing to refine positioning, branded and unbranded campaigns and above-brand initiatives; assist in the development of strategies/messaging to drive treatment education.
Align with field partners such as Medical Science Liaisons on complementary initiatives with shared customers.
Work with field and office-based colleagues to identify, contract, and train qualified speakers.
Provide real-time assessment of program effectiveness and ongoing coaching to speakers.
Assess speaker utilization and program logistics to ensure compliance with internal corporate policies and guidelines.
Play a key role in speaker training meetings by collaborating with marketing on content preparation and workshop delivery.
Work with Marketing, sales leadership, and contracted speakers to gain and synthesize feedback in support of the evolution of promotional programming content, case studies for potential publications, and other commercial projects.
Work with Marketing and Sales to optimally plan speaker program utilization and identify and recruit KOLs for speaking opportunities.
Responsible for delivering education opportunities to support Healthcare Providers in the disease management and treatment of warm Autoimmune Hemolytic Anemia (wAIHA).
Identify and develop hard to access Academic Institutions/Health Systems to address policy and business issues as well as formulary decisions by creating access and developing Advocacy.
Identify immediate growth opportunities & potential risk areas within chosen Academic Institutional/Health System channel and implement strategies; collaborate with field partners to execute on strategies.
Think critically to navigate complexities within identified Academic Institutions/Health Systems.
Identify and build new advocacy with Future Clinical Champions (i.e. Residents/Fellows, NP/PA’s, Community Hematologists, etc.).
Support corporate initiatives through tactical execution aligning with TLL responsibilities.

Benefits

medical
dental
vision
life insurance
short- and long-term disability
business accident insurance
group legal insurance
consolidated retirement plan (pension)
savings plan (401(k))
long-term incentive program
Vacation – up to 120 hours per calendar year
Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
Holiday pay, including Floating Holidays – up to 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year