Associate Director, Territory Operations Manager – Cell Therapy
About The Position
The Associate Director, Territory Operations Manager – Cell Therapy is a remote regional role supporting cell therapy trial operations across the Northwest Region. The position guides treatment centers through site strategy, activation, certification, training, and ongoing operational and clinical oversight. It connects frontline teams with internal experts to put standards into practice and remove barriers to patient access, while supporting scalable, patient-centered service lines that meet quality and compliance standards. The role reports to a Regional Operations Director and partners with cross-functional leaders across clinical and commercial phases. Travel is up to 50%.
Requirements
- Bachelor’s degree or equivalent experience, with detailed knowledge or hands-on experience in cell therapy.
- Eight years of clinical experience in a hospital setting and/or industry.
- Expertise in service lines, including infrastructure, resourcing, costs, and quality metrics.
- Proven ability to deliver to timelines, cost, and quality while collaborating with internal and external providers.
- Excellent knowledge of cell therapy standards and regulations.
- Experience selecting and overseeing external providers and developing contracts.
- Advanced scientific degree or equivalent experience.
- Broad understanding across patient operations, manufacturing interfaces, quality, regulatory, and market access.
- Project management experience.
- Experience across academic and sponsor settings and countries.
- Early-phase delivery experience across the product lifecycle and multiple therapeutic areas.
- Ability to travel up to 50%.
Nice To Haves
- Six years of CAR-T experience preferred.
- Degree or background in nursing, life sciences, healthcare administration, or business preferred.
- Program or quality qualifications, such as PMP or CPHQ.
- Salesforce or similar CRM experience.
Responsibilities
- Partner with regional leadership on site selection and expansion plans to support patient access, trial readiness, and sustainable operations.
- Lead risk-based activation, certification, and training programs for new treatment centers.
- Guide end-to-end cell therapy workflows, including apheresis, product handling, infusion, and documentation.
- Drive audit readiness, deviation management, CAPA execution, and continuous improvement within applicable regulatory and accreditation frameworks, including FACT.
- Coordinate with Program Management, Manufacturing, Supply Chain, Quality, Medical, Market Access, Compliance, and Commercial to support integrated delivery across clinical and commercial phases.
- Build relationships with investigators, physicians, nurses, apheresis teams, cell therapy labs, and site leadership to establish patient-centered service lines.
- Serve as the primary operations readiness liaison, aligning site needs with supply chain timelines, COI/COC processes, and regional account changes.
- Design and deliver training for site staff and junior team members.
- Respond to SOP deviations, implement corrective actions, and share guidelines to strengthen system-wide performance.
- Lead research and internal reporting on standards, performance, and guidelines to inform governance and strategy across multiple countries and local contexts.
- Travel to sites to support activations and maintain ongoing operational oversight, up to 50%.
Benefits
- Qualified retirement programs
- Paid time off, including vacation, holidays, and leaves
- Health coverage
- Dental coverage
- Vision coverage
- Eligibility for short-term incentive bonuses
- Equity-based awards for salaried roles
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What This Job Offers
Job Type
Full-time
Career Level
Senior
