Associate Director, Talent Management

GrubHub • Chicago, IL

29d

About The Position

The Associate Director of Talent Management will lead key components of our enterprise talent strategy, with a focus on learning & development, leadership development, and talent planning for both the corporate and field populations. This role will design and deliver scalable solutions that strengthen leadership capability, enhance employee growth, and support organizational effectiveness. You will partner closely with HR Business Partners and business leaders to diagnose needs, build thoughtful programs, and execute high-impact initiatives that elevate performance and engagement across the organization.

Requirements

• A systems thinker who can zoom out to see the enterprise and zoom in to execute with excellence.
• A builder who enjoys creating programs from scratch and iterating based on feedback and data.
• A confident facilitator who can hold the room, spark discussion, and guide leaders through meaningful development experiences.
• A collaborative partner who influences without authority and builds trust with stakeholders at every level.
• 7+ years of experience in Talent Management, Learning & Development, Organizational Development, or related fields.
• Demonstrated expertise in instructional design, content creation, and L&D platforms (e-learning authoring tools, LMS, etc.).
• Strong facilitation and presentation skills, including experience leading sessions with senior leaders.
• Highly analytical with the ability to interpret data, derive insights, and translate into actionable recommendations.
• Strategic thinker with the ability to simplify complexity and communicate clearly across audiences.
• Proven track record of building leader buy-in and driving adoption of talent and L&D initiatives.

Responsibilities

• Lead a robust, highly rigorous performance management process encompassing self-assessments, manager evaluations, 360 feedback, and enterprise talent calibrations to ensure fair, consistent, and data-driven talent decisions.
• Lead the design, implementation, and continuous improvement of enterprise talent programs (e.g., talent reviews, succession planning, development pathing).
• Partner with HRBPs and leaders to identify capability gaps and translate insights into actionable development strategies.
• Bring a strategic lens to talent data, identifying trends, risks, and opportunities to inform decision-making.
• Own the end-to-end creation of learning experiences, including needs assessment, instructional design, facilitation, and evaluation.
• Identify and address role-specific training needs for both corporate and field teams, partnering with teams to design targeted learning solutions that build critical skills and improve on-the-job performance.
• Develop scalable learning pathways (e.g., core skills, manager development, leadership programs).
• Curate and leverage L&D platforms, authoring tools, and digital learning solutions to build modern, engaging content.
• Build and deliver leadership programs that strengthen readiness, effectiveness, and bench depth at all levels.
• Facilitate high-impact workshops, leadership sessions, and talent discussions with clarity, confidence, and executive presence.
• Coach leaders and partner with HRBPs to reinforce development plans and embed learning into daily practices.
• Present complex concepts in simple, compelling, and actionable ways that resonate with diverse audiences.
• Drive leader alignment and buy-in by storytelling with data, demonstrating impact, and connecting initiatives to business priorities.
• Deliver clear materials, toolkits, and communications that enhance adoption and build organizational capability.
• Analyze talent and learning metrics to evaluate program effectiveness and recommend improvement areas.
• Use dashboards, assessments, and analytics to support talent planning and succession strategies.

Benefits

• Flexible PTO / PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Free Meals. Our employees get a weekly Grubhub credit to enjoy.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Telecommunications
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees