Associate Director, Student Engagement

University of Toronto • Toronto, ON

3d • CA$93,592 - CA$109,190 • Onsite

About The Position

The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada’s commercial and financial capital. Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose: to create value for business and society. We make a fundamental promise - Here’s where it changes - to our students, our partners and the broader community. Everyone at Rotman, faculty and staff, plays a role in bringing that promise to life.

Reporting to the Director, Office of Student Engagement the Associate Director, Student Engagement, leads student engagement initiatives across the MBA programs portfolio for the Rotman School of Management.

The Associate Director develops, implements, manages, and evaluates student engagement initiatives that support belonging, leadership development and community integration throughout the MBA journey. They will lead the design and delivery of dynamic and high impact engagement programs, activities, and events for all MBA students incorporating best practices and emphasizing proactive and inclusive interventions that support current students. They are responsible for ensuring that all activities and initiatives operate efficiently, effectively, and in a manner that is consistent with the policies, objectives, and goals of the Rotman School of Management and the University of Toronto.

The Associate Director will develop strong working relationships with academic and co-curricular partners at the Rotman School of Management and across the University of Toronto to ensure the effective delivery and evaluation of student engagement activities for MBA students. They will also assist the Director with the development of the Office of Student Engagement strategy, annual plans and reports, operation, and administration.

The Associate Director has managerial responsibility for their direct reports and manages all functions related to human resources including assignment of work, performance management, professional development and training, compliance of collective agreements, and dispute resolution. They must demonstrate a commitment to Rotman’s values of diversity, excellence, integrity, and respect and ensure all students can thrive at Rotman.

Requirements

• An MBA is required.
• Minimum 5 years of experience developing, managing, and evaluating student/client-focused programs, resources, events and services ideally in an educational environment across diverse populations.
• At least 5 years of supervisory experience, preferably in a unionized environment, required.
• Demonstrated experience with strategic planning and execution.
• Proven experience developing, managing, and evaluating student/client-focused programs, services, and resources, including extensive program planning, with a focus on effective resource allocation and sustainability.
• Experience working with equity-deserving students, with a focus on intersectionality, and experience collaboratively developing programs, services, and resources to address their needs from an asset-based perspective.
• Experience managing projects in a complex environment, and that centre principles of equity and care.
• Experience building and/or scaling up complex programs that required working with multiple constituent groups (e.g., students, faculty, administrators, other educational institutions, employers, and community organizations, etc.).
• Strong communication, networking, and relationship management skills.
• Ability to collaborate with campus and community partners, and external partners.
• Advanced technology skills in data management & analysis, assessment & evaluation, and reporting.
• Strong ability to think analytically and strategically in a highly collaborative working environment; fostering productive working relationships is essential.
• Excellent management and leadership skills, ability to mentor, ability to effectively lead and manage change, build strategic plans, and lead teams towards a strategic vision.
• Fosters a student-focused team environment of high performance, trust, collaboration, innovation, and continuous improvement.
• Strong client relationship building skills, workshop development and group facilitation skills.
• Expertise in educational program design and project planning, management, and assessment and evaluation, with a focus on effective resource allocation and sustainability.
• Strong organizational skills, accuracy, and attention to detail, with proactive solutions focus.
• Project management skills and ability to direct large-scale projects, e.g. re-development of a website or selection of computer systems to completion in a fast-paced high volume environment.
• Superior oral and written communications skills including sound presentation, public speaking, workshop development and facilitation skills.
• Research, analytical and reporting skills related to current industry trends and best practices.
• Maintain expertise on current developments in higher education, making recommendations based on best practices and research.
• Demonstrated knowledge and understanding of student development and learning.
• Knowledge of the intersection of student development, identity, and mental health.
• Ability to form strong mentoring and working relationships with students of diverse backgrounds.
• A consummate professional, with demonstrated integrity, professional maturity, judgment, tact, diplomacy, and conflict resolution skills.
• Must be flexible and adaptable with a high level of initiative and results orientation, and the ability to foster that expectation in others.
• Must have demonstrated strengths motivating and leading staff and working as a team player with the capacity to handle a challenging workload in a calm, professional and proactive manner.
• Maintains a strong commitment to continuous professional learning and development.
• Demonstrated investment in creating equity, equitable access, and inclusive engagement, including the ability to collaborate with Black, Indigenous, and People of Colour (BIPOC) and disability-accessible student and campus partners.

Responsibilities

• Leads student engagement initiatives across the MBA programs portfolio for the Rotman School of Management.
• Develops, implements, manages, and evaluates student engagement initiatives that support belonging, leadership development and community integration throughout the MBA journey.
• Leads the design and delivery of dynamic and high impact engagement programs, activities, and events for all MBA students incorporating best practices and emphasizing proactive and inclusive interventions that support current students.
• Ensures that all activities and initiatives operate efficiently, effectively, and in a manner that is consistent with the policies, objectives, and goals of the Rotman School of Management and the University of Toronto.
• Develops strong working relationships with academic and co-curricular partners at the Rotman School of Management and across the University of Toronto to ensure the effective delivery and evaluation of student engagement activities for MBA students.
• Assists the Director with the development of the Office of Student Engagement strategy, annual plans and reports, operation, and administration.
• Has managerial responsibility for their direct reports and manages all functions related to human resources including assignment of work, performance management, professional development and training, compliance of collective agreements, and dispute resolution.
• Demonstrates a commitment to Rotman’s values of diversity, excellence, integrity, and respect and ensures all students can thrive at Rotman.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager