Associate Director, Strategy

CNX•USA, WA, Work-at-Home, WA

2d•$101,419 - $150,000•Remote

About The Position

The Associate Director, Strategy will shape marketing strategy for technology and SaaS clients, translating research, insights, and business challenges into actionable go-to-market recommendations. The role partners with clients and internal teams to develop strategic marketing plans, compelling narratives, and executive-ready points of view that drive measurable impact. It requires deep marketing expertise, consulting judgment, leadership in strategic client conversations, and oversight of delivery from planning through execution. The position is part of Concentrix Technical Products and Services, which delivers digital engineering, design, technology, strategic consulting, advisory services, market research, and contact center analytics. This is a remote, work-at-home role based in the United States. The base salary is $101,419–$150,000, plus incentives aligned with individual and company performance. The role is an immediate vacancy, with the company seeking someone who can start as soon as possible.

Requirements

At least 10 years of experience in a similar lead marketing consulting, marketing strategy, or strategic advisory role.
Proven track record in digital marketing, marketing strategy, marketing technology, event marketing, customer experience strategy and design, customer insights, and analytics.
Demonstrated success delivering marketing services, supporting new business pursuits, and leading high-quality client work.
Strong expertise in research, messaging, go-to-market strategy, event strategy, content best practices, and customer journey development.
Strong communication and client-facing skills, including the ability to engage multiple stakeholders and senior executive teams.
Strong writing, storytelling, and presentation skills, with the ability to create compelling content for different audiences and formats.
Ability to deliver presentations in a polished, dynamic, and engaging manner.
Advanced PowerPoint skills and ability to create executive-ready, visually clear, persuasive presentations.
Deep marketing acumen, strong channel understanding, and project management skills to deliver work on time and on budget.
High motivation, initiative, and ownership, with the ability to identify opportunities and lead delivery confidently.
Ability to collaborate effectively, navigate ambiguity, and bring structure to complex business challenges.
Must be legally authorized to work in the United States and reside in the United States or have a valid U.S. residential address.

Responsibilities

Lead strategic marketing and go-to-market engagements for technology and SaaS clients, aligning recommendations with client business objectives and growth priorities.
Research and analyze clients’ business environments, market trends, audience behaviors, competitive landscapes, objectives, and challenges.
Develop strategic frameworks for go-to-market strategies, customer journey mapping, event strategy, messaging, content planning, and customer experience strategy.
Translate insights into clear, concise narratives in presentations, strategic plans, executive summaries, and thought leadership content.
Prepare and present points of view, recommendations, and strategic plans to clients, stakeholders, and senior executives.
Facilitate strategic planning workshops and guide collaborative discussions toward actionable outcomes.
Oversee implementation of strategic marketing plans, monitor progress, identify optimization opportunities, and recommend adjustments.
Build and maintain client and stakeholder relationships as a trusted advisor and strategic partner.
Collaborate with cross-functional teams in fast-paced, high-pressure environments and manage complexity or conflict productively.
Support new pursuits and marketing services opportunities through strategic thinking, storytelling, and high-quality delivery.