Associate Director, Strategic Account and Project Management

Eli Lilly and CompanyUs, IN
14hHybrid

About The Position

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. What We Are Looking For Oversee daily execution of coordinated marketing campaigns, ensuring alignment with brand strategies and business objectives. Serve as the primary point of contact for planning with brand participants, building positive relationships and working to anticipate needs to proactively communicate opportunities and solutions. Ensure operational excellence by optimizing workflows, handling timelines, budgets, and deliverables, and driving process improvements. Steadfast communicator and a connector of groups, bringing together anyone and everyone who is important to the execution of collaborator initiatives. Lead collaboration with Content Operations to develop and refine agile pod workflows for IHA work streams supporting U.S. teams, and partner with global colleagues to build and launch new processes for initiating and delivering creative work. Collaborate closely with creative, strategy, and production teams to deliver high-impact, compliant marketing solutions. Support the Senior Director in strategic planning, resource allocation, and continuous improvement initiatives. Champion the use of modern project management tools (e.g., Workfront) and standard methodologies to drive efficiency and scalability. Partner with team members to deeply understand business goals, challenges, and market dynamics, translating them into coordinated creative strategies and impactful campaigns across multiple brands and audience types. Lead cross-functional collaboration with creative, strategy, and production teams to shape compelling campaigns and elevate brand storytelling. Champion client objectives while fiercely advocating for the agency’s vision and creative excellence, ensuring alignment and mutual success. Analyze brand performance and campaign critical metrics, delivering sharp insights and strategic recommendations that drive measurable business results. Drive close, cross-functional collaboration across IHA teams while serving as a strategic resource by providing insights on tactical strategy, brand objectives, and business needs to fuel integrated campaigns that resonate and perform. Steer creative teams through complex MLR review processes while balancing compliance with creativity in regulated environments. Stay informed of and incorporate relevant customer and marketing insights, brand strategies, and business objectives into the creative development process. Partner with subject matter authorities in personalization, modular content, web, search, and social media to optimize messaging across paid and owned channels.

Requirements

  • Bachelor’s degree in marketing, communications, advertising, journalism, business administration, or a related field.
  • 8+ years of experience in account management and project leadership within a creative agency, in-house team, or multi-brand portfolio organization.
  • 5+ years of experience managing account and/or project management teams.
  • Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.

Nice To Haves

  • MBA or equivalent advanced degree preferred.
  • Expertise in Medical, Regulatory, and Legal workflows, with a track record of advising and guiding teams to align strategies and execution with compliance standards.
  • Proficiency in Workfront or another similar project management systems.
  • Outstanding communication and influencing skills, able to drive alignment and inspire action at all levels.
  • Experience working within highly regulated or compliance-heavy environments such as healthcare, finance, government, or media, with a strong understanding of process rigor, documentation, and cross-functional review.
  • Demonstrated success leading or supporting teams that deliver marketing initiatives for multiple brands, projects, or partners across diverse channels.
  • Collaborative leadership style with a focus on getting results and encouraging a positive, team-oriented environment.
  • Validated ability to handle key accounts or complex, multi-channel creative projects.
  • Effective capacity management skills at both individual and small team levels.
  • Ability to identify and address process or technology challenges, implementing solutions through project planning and achievement management.
  • Solid understanding of creative development, digital marketing, brand strategy, and omnichannel execution.
  • Project Management Professional (PMP), Certified ScrumMaster (CSM), or equivalent certification preferred.
  • Strong leadership, communication, and organizational skills.
  • Comfortable receiving and implementing feedback from peers, partners, and interested parties to align with shared goals and elevate outcomes.

Responsibilities

  • Oversee daily execution of coordinated marketing campaigns, ensuring alignment with brand strategies and business objectives.
  • Serve as the primary point of contact for planning with brand participants, building positive relationships and working to anticipate needs to proactively communicate opportunities and solutions.
  • Ensure operational excellence by optimizing workflows, handling timelines, budgets, and deliverables, and driving process improvements.
  • Steadfast communicator and a connector of groups, bringing together anyone and everyone who is important to the execution of collaborator initiatives.
  • Lead collaboration with Content Operations to develop and refine agile pod workflows for IHA work streams supporting U.S. teams, and partner with global colleagues to build and launch new processes for initiating and delivering creative work.
  • Collaborate closely with creative, strategy, and production teams to deliver high-impact, compliant marketing solutions.
  • Support the Senior Director in strategic planning, resource allocation, and continuous improvement initiatives.
  • Champion the use of modern project management tools (e.g., Workfront) and standard methodologies to drive efficiency and scalability.
  • Partner with team members to deeply understand business goals, challenges, and market dynamics, translating them into coordinated creative strategies and impactful campaigns across multiple brands and audience types.
  • Lead cross-functional collaboration with creative, strategy, and production teams to shape compelling campaigns and elevate brand storytelling.
  • Champion client objectives while fiercely advocating for the agency’s vision and creative excellence, ensuring alignment and mutual success.
  • Analyze brand performance and campaign critical metrics, delivering sharp insights and strategic recommendations that drive measurable business results.
  • Drive close, cross-functional collaboration across IHA teams while serving as a strategic resource by providing insights on tactical strategy, brand objectives, and business needs to fuel integrated campaigns that resonate and perform.
  • Steer creative teams through complex MLR review processes while balancing compliance with creativity in regulated environments.
  • Stay informed of and incorporate relevant customer and marketing insights, brand strategies, and business objectives into the creative development process.
  • Partner with subject matter authorities in personalization, modular content, web, search, and social media to optimize messaging across paid and owned channels.

Benefits

  • Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance).
  • Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).
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