Associate Director, Stewardship

University of Arkansas System • Fayetteville, AR

1d • Onsite

About The Position

The Office of Engagement is dedicated to ensuring donors are stewarded, recognized and acknowledged in meaningful ways that communicate the impact of their philanthropic support across the University of Arkansas. The Office’s work inspires ongoing donor engagement to further the mission and goals of the Division of Advancement.

The Associate Director, Stewardship oversees the creation and coordination of acknowledgement letters, memorial and honor gift notifications, and drafting and sending additional leadership communications. The position works collaboratively with the Office of the Provost and colleges, schools, and units to update and account for endowed position holders, distinguished and university professors.

Reporting to the Director, Stewardship and Donor Relations, the Associate Director will provide valuable support for scholarship utilization, tracking and reporting, development of financial and impact reports, and campus-wide stewardship coordination. The position serves as the lead on NOSS approvals (Notice of Student Support) and the NOSS process while also contributing to the planning and execution of donor recognition within the University’s giving societies. The Associate Director oversees Advancement’s stewardship matrix and ensures it is regularly updated to reflect changes and additions in the stewardship and donor relations program.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

• Bachelor’s degree from an accredited institution of higher education
• At least two years of full-time professional experience writing and editing external communication
• At least one year of experience reviewing and synthesizing donor or gift data across databases or reporting systems
• At least two years using a constituent relationship management (CRM) or fundraising database
• At least one year of experience managing projects with multiple stakeholders, deadlines, and deliverables, including tracking work through completion
• Knowledge of University policies, guidelines, and processes
• Skill in exceptional written, verbal, and interpersonal communications
• Skill in relationship building, networking, and partnering
• Skill in project management
• Skill in etiquette, awareness of self and others, and working for the success of the team
• Ability to prioritize and organize efficiently while managing multiple projects
• Ability to maintain a high-quality work output that meets critical deadlines and delivers a high level of customer service
• Ability to collaborate while demonstrating resourcefulness and proactive problem-solving
• Ability to exemplify trustworthiness showing strong personal integrity, work ethic, confidentiality, and discretion
• Ability to be a quick study, and facilitator and perform in a fast-paced environment
• Ability to be punctual and dependable
• Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

• Advanced degree in English, Communications, or related field from an accredited institution
• At least three years of full-time professional experience writing and editing external communication
• Experience using Canva, Adobe Creative Suite, and/or digital content platforms
• Experience in a higher education setting
• Graduate of the University of Arkansas - Fayetteville

Responsibilities

• Oversees the creation and coordination of acknowledgement letters, memorial and honor gift notifications, and drafting and sending additional leadership communications.
• Works collaboratively with the Office of the Provost and colleges, schools, and units to update and account for endowed position holders, distinguished and university professors.
• Provides valuable support for scholarship utilization, tracking and reporting, development of financial and impact reports, and campus-wide stewardship coordination.
• Serves as the lead on NOSS approvals (Notice of Student Support) and the NOSS process.
• Contributes to the planning and execution of donor recognition within the University’s giving societies.
• Oversees Advancement’s stewardship matrix and ensures it is regularly updated to reflect changes and additions in the stewardship and donor relations program.
• Creates and maintains collegial, harmonious working relationships with others.

Benefits

• University contributions to health, dental, life and disability insurance
• Tuition waivers for employees and their families
• 12 official holidays
• Immediate leave accrual
• Choice of retirement programs with university contributions ranging from 5 to 10% of employee salary

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level