Associate Director-Special Programs - Camino Media
About The Position
Clinica Sierra Vista is seeking an Associate Director - Special Programs (AD) to provide strategic and operational leadership in Fresno and Kern County for special population programs. This role involves direct oversight of the ECM and Health Insurance teams, ensuring high-quality care, operational efficiency, and regulatory compliance. The AD will collaborate with executive leadership and clinical teams to achieve organizational goals, overseeing programs for Healthcare for the Homeless (HCH), Migrant Seasonal Agriculture Workers (MSAW), and Kern Lifeline initiatives. The organization emphasizes a patient-first approach and serves diverse populations regardless of their background or immigration status.
Requirements
- Bachelor’s degree in healthcare administration, Business Administration, or related field required; Master’s degree preferred or 10 years’ experience in Healthcare Administration with Clinic oversight.
- Minimum of 5 years of progressive experience in healthcare operations, with at least 3 years in a supervisory or management role.
- Experience in federally qualified health centers (FQHCs) strongly preferred.
- Comprehensive understanding of clinic operations, including scheduling, billing, and patient management.
- Strong analytical skills, with the ability to interpret financial and operational data to drive decision-making.
- Must be able to work a full-time schedule
- Must be able to pass all pre-employment screening (background check, drug tests, and references)
- Must be able to comply with organizational behavioral standards.
Responsibilities
- Provide operational oversight for the HCH, MSAW, and Kern Lifeline programs, ensuring best practices are exercised across all programs.
- Work collaboratively to plan, direct, implement, and assess practice goals and client care activities, identifying and addressing quality indicators.
- Ensure compliance with local, state, and federal regulations, including OSHA, ADA, CLIA, HIPAA, HRSA, TJC, and NCQA.
- Actively participate in performance improvement and advocacy activities that support patients and clients.
- Develop, implement, and monitor standardized workflows and operational processes to enhance efficiency and patient satisfaction.
- Monitor fiscal activities, ensuring programs operate within grant budgets and financial goals.
- Train and oversee staff, including Managers, Supervisors, case managers, and outreach workers, ensuring high performance and compliance.
- Manage and monitor clinic and program schedules, resource allocation, and staffing to optimize service delivery and accessibility.
- Provide administrative oversight for direct reports, fostering a culture of accountability, professional growth, and continuous improvement.
- Conduct audits to ensure accuracy and confidentiality of patient records.
- Build external relationships that lead to opportunities such as additional funding sources.
- Ensure timely submission of payroll and accounting records.
- Represent CSV’s HCH, MSAW, and Kern Lifeline teams at external meetings with local social agencies, making presentations as needed to stimulate public awareness of services offered.
- Participate in the implementation and optimization of the EPIC EHR system and other technology platforms.
- Perform other duties as assigned to support organizational objectives.
Benefits
- Competitive pay which matches your abilities and experience
- Health coverage for you and your family
- Generous number of vacation days per year
- A robust wellness plan and health club discounts
- Continuing education assistance to grow and further your talents
- 403(B) plan with company matching
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What This Job Offers
Job Type
Full-time
Career Level
Manager
