Associate Director, Speaker Program Solutions

AstraZeneca•Wilmington, DE
•Hybrid

About The Position

The Associate Director, Speaker Program Solutions shapes how healthcare professionals are educated by translating brand educational objectives into compliant speaker programs and measurable impact. The role partners with customer-facing leaders across Sales, Marketing, Medical, and Market Access to design future-ready processes and engagement models while ensuring current programs run effectively. Working across technology, commercial operations, brand teams, Compliance, and external vendors, the Associate Director balances day-to-day delivery with developing capabilities for an evolving US portfolio. The position leads the design and ongoing improvement of speaker-program processes, CRM field event management functionality, therapeutic-area budgets, speaker bureaus, and program measurement. It also champions adoption of the Speaker Program Solutions Center of Excellence and uses program metrics and insights to improve reach, relevance, educational impact, and compliance over time. The role is based on an in-person working model, with an average minimum of three days per week in the office and flexibility around individual needs.

Requirements

  • Bachelor's degree required.
  • At least 5 years of professional business experience.
  • Experience with vendor and budget management.
  • Organizational skills demonstrated through planning, developing, implementing, and measuring business plans.
  • Experience working in collaborative, cross-functional teams.
  • Strategic thinking and analytical skills.
  • Ability to influence without authority.

Nice To Haves

  • Sales or marketing experience.
  • Experience designing and delivering HCP speaker programs in a regulated pharmaceutical or healthcare environment.
  • Understanding of US healthcare compliance standards and industry guidance relevant to promotional education.
  • Hands-on experience with CRM and field event management platforms such as Veeva or Salesforce, and related data and reporting.
  • Ability to define KPIs and build performance dashboards for decision-making and continuous improvement.
  • Background in commercial operations, field enablement, or medical-commercial collaboration.
  • Experience in process reengineering, change management, and Center of Excellence adoption.
  • Familiarity with speaker bureau governance, contracting, and vendor oversight.
  • Comfort working in fast-paced, matrixed environments with multiple brands and competing priorities.

Responsibilities

  • Build partnerships with Sales, Marketing, Medical, Market Access, Compliance, and external vendors to align educational goals and support consistent, compliant program execution.
  • Define and evolve standard operating procedures and end-to-end ways of working across the speaker-program lifecycle, and establish KPIs for speed, quality, and compliance.
  • Own field event management functionality within CRM, translate user needs into capabilities, and drive adoption across the field.
  • Lead therapeutic-area budget planning, forecasting, and performance tracking.
  • Work with internal teams and strategic vendors to shape program planning, execution, and measurement; pilot new formats and scale effective approaches.
  • Oversee processes for building and maintaining brand speaker bureaus, including speaker expertise, governance, and capabilities.
  • Promote adoption of the Speaker Program Solutions Center of Excellence by coaching teams on new processes and tools and embedding continuous improvement.
  • Connect program metrics to business and patient outcomes and turn insights into action plans to improve reach, relevance, and compliance.
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